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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,817 Reviews

3,817 Reviews of Audi Hoffman Estates - Service Center

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October 03, 2020

Ted is a commensurate professional. As is Rick and Mike. Each of these guys knows my 2008 A8 and the professional care they provide is just the same as if it were a new model. More

by Silver A8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
October 03, 2020

Every thing worked well. People very helpful. Only thing i'd change is that i got a "missed appointment" email even though we made the appointment. That could be because my wife and i switched cars. More

by TOMPIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Mike Colles
October 01, 2020

The Audi service department always greets you in a friendly manner and I appreciate how they get you in and out quickly. Plus the car wash is a bonus!! More

by moniquegosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
October 01, 2020

Pleasure to work with this dealership. They offered up my service without any issue and even threw in a couple extras for me without charge. More

by Shaun Burnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
September 29, 2020

The technician explained everything he had inspected and what needed to be looked at. Then they called with the prices and all was done in a timely fashion. More

by maryg2122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 28, 2020

As always - excellent service. Appreciate the quick appointment when my car was due for service. Also as always appreciate the clean car I get back and the “covid shield” on the steering wheel More

by Tbcltd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
September 27, 2020

Friendly service team. Kept me informed of the repair work and had my car ready when they said it would be. The cashiers were friendly and had my invoice ready upon my arrival More

by Hlmstblues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
September 25, 2020

Consistently 5 star quality of service. Exactly what you expect from the Audi brand. I will continue to bring my A8L there for as long as I own it. More

by David L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 25, 2020

I'll be moving to Huntley soon and you'll be close by so I hope we'll have good relations!!! I purchased my 2019 S5 from Isabela and she's been very helpful!!! I benefitted from your customer "take me hom More

by teddmattera
Customer Service
Recommend Dealer
Yes
Employees Worked With
Alex was great!!! Mike was great to work with!!!
September 18, 2020

Great service and a helpful personnel. I highly recommend having your Audi serviced here. Thank you for answering all my questions with patience. Number 1 for me. More

by Q5 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
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