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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,814 Reviews

3,814 Reviews of Audi Hoffman Estates - Service Center

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August 11, 2020

They addressed me by name on arrival.I had several annoying problems and regular service being done .while not cheap ,i feel like im driving a new car.All issues were resolved to my satisfaction.I had More

by SOCRRTZ
Recommend Dealer
Yes
Employees Worked With
Andy. 5 *****, Ted McConnell, Mike Torelli
August 08, 2020

They are efficient, high tech, clean, safe and they don’t find unnecessary & expensive repairs to be done on your car. Best dealership we’ve ever come across including other brands & in other countries. More

by Gillian Steele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
August 07, 2020

Easy to work with, appreciate the work that’s fine. They explain needed work and complete as promised. I go out of my way to bring my car back to this dealership for service! More

by LL.FERRIS
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
August 06, 2020

Consistently Excellent Service Because of their consistently excellent service, I have been bringing my cars to these folks for 16 years, and I will continue to do so. I love to wor More

by dpaulson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
August 06, 2020

Great Service Experience Brought my car in for service and after a short wait (1 ½ hours) my car was ready and everything good, car washed and ready to go. More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Numanovic
August 06, 2020

Outstanding service. My experience was excellent at the Audi dealer. Rick is amazing, professional and very patient. Audi Hoffman States is the place to take your Audi. More

by VEROMORMINO
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
August 04, 2020

Service My vehicle was in for the 20000 service and everything went as promised. Everyone was very friendly, conscientious and timely with delivery of my vehi More

by norbkaiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
August 03, 2020

The Service Team at Audi Hoffman Estates is exceptional. They constantly go above and beyond to exceed your service expectations. I was well informed about the work that was performed on my car and their es More

by Mike
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom, Mike Torelli
August 03, 2020

The service dept. was professional and courteous. Mike advised me how long it would be to finish the service work and it was done exactly when he said it would be. More

by wayne.scardino
Recommend Dealer
Yes
Employees Worked With
Mike Colles
August 03, 2020

I really like how Audi of Hoffman Estates sends a video and shows you the underside of the car with whatever issues you have. In addition, Ted was such a professional when I said I would do the biggest rep More

by BURNSFAMILY6
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
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