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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,857 Reviews

3,857 Reviews of Audi Hoffman Estates - Service Center

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September 07, 2020

It was quick and simple. Rick was friendly and precise. I waited exactly an hour just like he told me I would. Will definitely be back to this dealership for service. More

by Johanna E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 07, 2020

Ted, helped me out with the service on my car. He has always been straight forward and honest in all the years I have been dealing with him. More

by GARYRELIAS
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
September 04, 2020

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by WLWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
September 03, 2020

The all around service here is always exceptional. The work on my car was done in a timely fashion. What I really like about this service center is that they are so honest about what work is necessary to More

by rphmommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
September 03, 2020

I like this dealer ,because is very fast service and nice people work in this dealer. This location is close to my home. All people work in this dealer very friendly. More

by Pit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 03, 2020

After leaving a message and was hoping to get call back bit never did and communications with customers like me sucks. Needs important big time. It was my first time at this dealer and I think my last t More

by mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted McConnell, Mike Colles
September 01, 2020

I was told I would receive updates and a video regarding the services that were being performed to my car. No updates and no video were provided. More

by VCONCIALDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 01, 2020

Great service. Very clean enviornment and followed Covid-19 safety rules. All of my questions were patiently heard and answered by Ted. I highly recommend this place!:) More

by Q5 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
August 30, 2020

I felt the service department was friendly and are from the virus. People were considerate and wore masks, my car for prompt service. The girl looked over the car and made recommendations. I don’t know More

by PJorgenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the young girl’s name I worked with.
August 28, 2020

They always take care of me quickly and efficiently. Great service team members. I love having my car serviced here in a Hoffman Estates, IL. More

by ClemsonGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony McGrath, Rick Kelstrom
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