Audi Hoffman Estates - Service Center

Annual Maintenance Checkup This dealership is excellent. They treat customers with respect, professionalism and expert care. I appreciate the video they send explaining how th This dealership is excellent. They treat customers with respect, professionalism and expert care. I appreciate the video they send explaining how they worked on my car. One of the reasons I bought an Audi is because of the fantastic people that work there. More

Rick is the best! Thanks to Audi and the excellent service provided by Rick.. I highly recommend Rick from the Audi service department in Hoffman States. service provided by Rick.. I highly recommend Rick from the Audi service department in Hoffman States. More

As Always, Perfect Service and Attention Ted was, as usual, fast, friendly and efficient. He even jumped behind the cashiers desk to check me out when there was no else there. Ted was, as usual, fast, friendly and efficient. He even jumped behind the cashiers desk to check me out when there was no else there. More

Excellent service once again! I will definitely be back in the future. Loaner was ready to go.... drop off and pick up took minutes. Thank You for your great service! in the future. Loaner was ready to go.... drop off and pick up took minutes. Thank You for your great service! More

Great customer service, will definitely be purchasing our next Audi from Audi Hoffman Estates. Definitely treated well and always very nice courtesy cars while mine was getting maintained. next Audi from Audi Hoffman Estates. Definitely treated well and always very nice courtesy cars while mine was getting maintained. More

Hoffman Audi was awesome! Took a pre-sale inspection within a days notice and did a fantastic job. Would use again for sure in the future. within a days notice and did a fantastic job. Would use again for sure in the future. More

Straight as an arrow Rick got me in and the service completed (4-wheel alignment) for my A5 in a very timely fashion in just at an hour. That's getting it done! My car n Rick got me in and the service completed (4-wheel alignment) for my A5 in a very timely fashion in just at an hour. That's getting it done! My car now tracks straight as an arrow! It will definitely benefit the new tires! Thanks! More

Everyone I dealt with at this Dealership is pleasant & helpful. I had a problem with my 2016 Q5 tailgate closing (by itself) & they had to go to another Dealer to get the parts. I really appreciated the helpful. I had a problem with my 2016 Q5 tailgate closing (by itself) & they had to go to another Dealer to get the parts. I really appreciated their efforts to get it fixed THAT day. More

Working with Ted McConnell each time I bring one of our Audis in for service is always a great experience. He is a knowledgeable, professional gentleman who makes sure that I know how the day's service wi Audis in for service is always a great experience. He is a knowledgeable, professional gentleman who makes sure that I know how the day's service will be handled. The car is almost always ready for retrieval as promised. More

Once again the team provided excellent service. I really like the video that was provided to show what was being worked on. Thank you for the great customer service! like the video that was provided to show what was being worked on. Thank you for the great customer service! More