Audi Hoffman Estates - Service Center

Terrific service! I am always greeted as soon as I arrive and the work is always completed on time. My Q5 loaner was waiting with the air on so I was comfortable as soon as I got in. Very accommodati arrive and the work is always completed on time. My Q5 loaner was waiting with the air on so I was comfortable as soon as I got in. Very accommodating! More

The service department took me early/completed the job fast! I appreciate Rick’s courteous customer service! Andy Emberton handled my parts order in an efficient fast manner! I achieved all of the requi fast! I appreciate Rick’s courteous customer service! Andy Emberton handled my parts order in an efficient fast manner! I achieved all of the requirements of my visit! More

Service department did a great job. Delivered vehicle when promised. Process of checking in vehicle was straight forward. Plenty of coffee on tap during my wait. Exceeded expectations! when promised. Process of checking in vehicle was straight forward. Plenty of coffee on tap during my wait. Exceeded expectations! More

The experience was just fine Very clean showroom The experience was just fine Very clean showroom Service was great 1st time at this dealership Looking forward to returning again Service de The experience was just fine Very clean showroom Service was great 1st time at this dealership Looking forward to returning again Service department explained everything Thank you More

Ted did excellent job getting me taken care of promptly. Vehicle was serviced properly and washed. It rained when I was leaving, oh well. Love the car TT RS Vehicle was serviced properly and washed. It rained when I was leaving, oh well. Love the car TT RS More

Great service. Prompt and EARLY. Then much to my surprise the cost was as projected. Great day. See you next year. Weird words words words more words more words the cost was as projected. Great day. See you next year. Weird words words words more words more words More

Scheduled oil change Scheduled an appointment for oil change and inspection. Received a thorough inspection checklist and audio review. Scheduled follow up based on insp Scheduled an appointment for oil change and inspection. Received a thorough inspection checklist and audio review. Scheduled follow up based on inspection. Rick was professional and demonstrated excellent customer service. More

Took car in to repair broken tail light. Work was done before I even back home and price was less than expected. Car was washed and looked great before I even back home and price was less than expected. Car was washed and looked great More

Had my car for almost 2 weeks but kept me updated throughout. They were very thorough because my problem was intermittent. Used their loaner the whole time. throughout. They were very thorough because my problem was intermittent. Used their loaner the whole time. More

My battery was almost dead and the service department was able to address it quickly - even with the virus problem. Ted was awesome!! the car came back beautifully clean too! able to address it quickly - even with the virus problem. Ted was awesome!! the car came back beautifully clean too! More