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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,837 Reviews

3,837 Reviews of Audi Hoffman Estates - Service Center

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April 14, 2020

Always a pleasure to come to Audi Hoffman Estates. Best service team I’ve worked with for any of the vehicles ive owned. worth the extra drive to make it to Audi HE. More

by AMVOLGI
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 11, 2020

I was able to get an appointment quickly. The staff was extremely friendly. Short wait time for drop off and pick up. Service was completed promptly. More

by Judysanchez13
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 11, 2020

A6 visit April 2020 Audi was due for oil/filter change but also had maintenance indicator light warning. Rick and the Audi techs worked on the vehicle overnight until the More

by wfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 10, 2020

Audi Hoffman Estates is excellent I had my 2017 Q7 serviced for a TSB of headliner. They went above and beyond and did the software updates and fixed a seat belt twisted also. The se More

by dudeperfectman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Brian Morris, Rick Kelstrom, Mike Torelli
April 10, 2020

Excellent Service! I had my 2019 TTS serviced for a part recall and to change to my regular tires. I received a service video on the progress while I was waiting. What a More

by ELIZABETH36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 06, 2020

Great customer service, especially during these tough times! Rick was so knowledgeable and didn’t try to sell me something I didn’t need! Will definitely be coming here from now on More

by GREENCAN
Recommend Dealer
Yes
Employees Worked With
Tim-thanks for answering all my questions!, Rick Kelstrom
April 05, 2020

I received excellent service again yesterday when I had a tire pressure leak. I got right in and before I knew it there were 2 guys giving me updates and I left with a new tire. VERY much appreciated. Not to More

by Karen
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
April 02, 2020

Rick is always so helpful, available, and thorough. I really appreciate how service-oriented he is. I appreciate his honesty as well. Thank you. Thank you. More

by Caryn
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 01, 2020

Handle the visit very well. Cognizant of social distancing, clean environment with thoughtful of clients. Appreciated having the car clean, good report and use of email More

by DUBOISJAY1
Recommend Dealer
Yes
Employees Worked With
Mike Colles
March 31, 2020

Sharaburyak Purchased my first Audi here. Sales associate, Valentina, was very friendly, professional and very thorough. I appreciate all that she did to complete More

by Yuriy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Valentina Maciunas
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