Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,837 Reviews of Audi Hoffman Estates - Service Center
Always a pleasure to come to Audi Hoffman Estates. Best service team I’ve worked with for any of the vehicles ive owned. worth the extra drive to make it to Audi HE. service team I’ve worked with for any of the vehicles ive owned. worth the extra drive to make it to Audi HE. More
I was able to get an appointment quickly. The staff was extremely friendly. Short wait time for drop off and pick up. Service was completed promptly. extremely friendly. Short wait time for drop off and pick up. Service was completed promptly. More
A6 visit April 2020 Audi was due for oil/filter change but also had maintenance indicator light warning. Rick and the Audi techs worked on the vehicle overnight until the Audi was due for oil/filter change but also had maintenance indicator light warning. Rick and the Audi techs worked on the vehicle overnight until the problem was resolved. It is this reflection of customer dedication that keeps me coming back whenever my vehicles need service More
Audi Hoffman Estates is excellent I had my 2017 Q7 serviced for a TSB of headliner. They went above and beyond and did the software updates and fixed a seat belt twisted also. The se I had my 2017 Q7 serviced for a TSB of headliner. They went above and beyond and did the software updates and fixed a seat belt twisted also. The service advisers Rick, Mike T, and Tim are excellent. the tech Brian Morris also always works his magic and does an excellent job. More
Excellent Service! I had my 2019 TTS serviced for a part recall and to change to my regular tires. I received a service video on the progress while I was waiting. What a I had my 2019 TTS serviced for a part recall and to change to my regular tires. I received a service video on the progress while I was waiting. What a nice touch! Quick service, clean car... Thank you Audi of Hoffman Estates! More
Great customer service, especially during these tough times! Rick was so knowledgeable and didn’t try to sell me something I didn’t need! Will definitely be coming here from now on times! Rick was so knowledgeable and didn’t try to sell me something I didn’t need! Will definitely be coming here from now on More
I received excellent service again yesterday when I had a tire pressure leak. I got right in and before I knew it there were 2 guys giving me updates and I left with a new tire. VERY much appreciated. Not to tire pressure leak. I got right in and before I knew it there were 2 guys giving me updates and I left with a new tire. VERY much appreciated. Not to mention the hot chocolate and the cookies. More
Rick is always so helpful, available, and thorough. I really appreciate how service-oriented he is. I appreciate his honesty as well. Thank you. Thank you. really appreciate how service-oriented he is. I appreciate his honesty as well. Thank you. Thank you. More
Handle the visit very well. Cognizant of social distancing, clean environment with thoughtful of clients. Appreciated having the car clean, good report and use of email distancing, clean environment with thoughtful of clients. Appreciated having the car clean, good report and use of email More
Sharaburyak Purchased my first Audi here. Sales associate, Valentina, was very friendly, professional and very thorough. I appreciate all that she did to complete Purchased my first Audi here. Sales associate, Valentina, was very friendly, professional and very thorough. I appreciate all that she did to complete the sale. Also, the technician was very knowledgeable and followed through with additional help that I needed. More