Audi Hoffman Estates - Service Center

Although my car is under warranty and only had 4500 miles total the parts manager only came up with excuses as to why Audi wouldn’t take care of any of the small issues my car has. I was considering purchasi total the parts manager only came up with excuses as to why Audi wouldn’t take care of any of the small issues my car has. I was considering purchasing the Audi R10 sports car before this, but now wouldn’t consider it. More

Oil change. Very helpful and friendly advisor. Answered my questions about other service and I will come back to complete it at this Audi service center. Thank yo Very helpful and friendly advisor. Answered my questions about other service and I will come back to complete it at this Audi service center. Thank you. More

This is 2 weeks in a row that I’ve been in for repairs. Both encounters were fast, efficient, and on time as promised. They cleaned my car, explained everything, and made the experience awesome! Both encounters were fast, efficient, and on time as promised. They cleaned my car, explained everything, and made the experience awesome! More

Very professional and customer friendly in and out service willing to explain the problem and give you choices also did a good job on carwash and vacuum service willing to explain the problem and give you choices also did a good job on carwash and vacuum More

Polite and knowledgeable This is my third experience with Audi Hoffman Estates. Very professional and polite. Answered my questions honestly and my car was done on time. Al This is my third experience with Audi Hoffman Estates. Very professional and polite. Answered my questions honestly and my car was done on time. Also looked at a different car while I was there and the salesman was knowledgeable and not pushy. Nice experience. More

Rick and his crew kept me well informed on what was going on with my vehicle at all times. They got my vehicle service quickly. on with my vehicle at all times. They got my vehicle service quickly. More

Very good service ay a decent price Ted , my service tech , was very welcoming and explained how every thing would proceed. I asked him a few questions and he was very knowledgeable. I Ted , my service tech , was very welcoming and explained how every thing would proceed. I asked him a few questions and he was very knowledgeable. I also asked him a few question about an Audi my daughter was thinning about buying and he was very helpful with this also More

As always, the team @ Hoffman Estates Audi took care of my appointment @ service quickly & professionally. Thank you all again for exceeding my expectations with the service on my A8. my appointment @ service quickly & professionally. Thank you all again for exceeding my expectations with the service on my A8. More

08 Audi A6 Oil Change Top Class Dealership . Went into the showroom and talked to the salesman on the 2020 Q5 . Everyone was very nice . Thank you for all your help. Top Class Dealership . Went into the showroom and talked to the salesman on the 2020 Q5 . Everyone was very nice . Thank you for all your help. More

My service advisor Mike Torelli and tech Brian Morris are the best in the business. The loaner process and the service experience are top notch. I like all the service advisors at Hoffman Estates! the best in the business. The loaner process and the service experience are top notch. I like all the service advisors at Hoffman Estates! More