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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,850 Reviews

3,850 Reviews of Audi Hoffman Estates - Service Center

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February 27, 2020

Everything was great — gave me a loaner with short notice and even had cookies for the kids! Everything service wise was solid. In and out in a couple of hours. More

by tony.fontana
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
February 25, 2020

Excellent service department and staff. Always quick and friendly, makes coming in worth it. Thanks Audi Hoffman Estates. There shouldn’t be a minimum here.... More

by GUARDIATRACEY132
Recommend Dealer
Yes
Employees Worked With
Dean Turner, Ted McConnell
February 24, 2020

The driver side window on my SQ5 was not working correctly. I brought it in to the service dept in the morning and it was fixed a couple hours later. Good job.. More

by Dancer
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Mike Torelli
February 23, 2020

Mike Torelli is a great service rep. He is friendly, knowledgeable and cares that I have a good experience with the dealership and service team. More

by Kkelley
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
February 21, 2020

Just purchased my car and having issues with disk brakes and tires. I took it in to be told theres nothing wrong and that the noise I hear is, "tire noise" tire noise what does that even mean. It means that More

by Imelendez28
Recommend Dealer
No
Employees Worked With
February 21, 2020

Another Great Dealer Visit Audi of Hoffman Estates always does a great job servicing my Q5 and A7. The work is done properly, in a timely manner, and the service personnel (Ted More

by glandesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
February 21, 2020

Outstanding Service From the moment I pulled into the service bay, I was warmly greeted. The staff is professional, friendly and personable. I waited while my car was s More

by Kathleen Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacek Rudzinski, Mike Torelli
February 20, 2020

Great service and thanks to Dean for the personal attention he always provides us. Have purchased 3 cars at Hoffman Estates and plan on purchasing our next one from Dean in the near future. More

by Eco Rick
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Dean Turner, Ted McConnell
February 20, 2020

Friendly environment and quick service. My daughter stopped by to top off oil and was impressed by that. In fact they did not even charge her for that. A+ More

by Roman T
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
February 20, 2020

Had a quick in and out experience on an Audi Recall....appreciate the speedy service in less than an hour! They even washed the car for me... More

by Frank730
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
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