Audi Hoffman Estates - Service Center

I recently had my car serviced by the Hoffman Estates Audi service department. What a terrific team of people. I am consistently informed about the service performed on my car. Thank you for creating suc Audi service department. What a terrific team of people. I am consistently informed about the service performed on my car. Thank you for creating such a professional environment. More

Anti freeze lea.k. Fixed in 2 hours. Great service Hoffman Audi is always a great experience. I had an issue that was fixed under warranty. I was given a great loaner and my car was spotless when I p Hoffman Audi is always a great experience. I had an issue that was fixed under warranty. I was given a great loaner and my car was spotless when I picked. Hoffman Audi is a first class place to do business. More

Great customer service! Mike and the team, again provided an example of great custumer service during my last visit. Mike in particular got me out of a jam by finding me a l Mike and the team, again provided an example of great custumer service during my last visit. Mike in particular got me out of a jam by finding me a loner, when it looked like none were available. Thanks! More

Great service , quick. I was quite happy and could not believed how fast and professional everything was done. I really liked video of walk around car after service was done. believed how fast and professional everything was done. I really liked video of walk around car after service was done. More

Very Nice Dealer with great facility Good, prompt, courteous service. The dealership provides loaner vehicles so that one does not have to sit there long waiting for service and repairs Good, prompt, courteous service. The dealership provides loaner vehicles so that one does not have to sit there long waiting for service and repairs to be completed. More

Audi 2012 A8 Rick Kelstrom is by far the best service manager I have ever experienced at any dealership. He tells you what is going on with you car, the good the Rick Kelstrom is by far the best service manager I have ever experienced at any dealership. He tells you what is going on with you car, the good the bad and what is truly optional and why. Simply put, he is the best!!! More

Excellent Service I was there for a Q7 recall. I was greeted by Mike Torelli as soon as I drove in and my vehicle was ready in an hour. Excellent timely service as usua I was there for a Q7 recall. I was greeted by Mike Torelli as soon as I drove in and my vehicle was ready in an hour. Excellent timely service as usual! More

Initial service 2019 A4 First service visit for my 2019 A4 went well. Waited approximately 1 1/2 hours in the comfortable customer area. Friendly & helpful staff, complimenta First service visit for my 2019 A4 went well. Waited approximately 1 1/2 hours in the comfortable customer area. Friendly & helpful staff, complimentary car wash at the end. Good visit More

Mike torelli is the best employee you have hands down. He is professional and always gets it right the first time. Awesome experience. You need to promote him!! is professional and always gets it right the first time. Awesome experience. You need to promote him!! More

My car was only half fixed I ended up coming back two days later to be looked at again ! Unhappy customer again by Audi too many little mistakes will make me choose another brand car when it’s time to u days later to be looked at again ! Unhappy customer again by Audi too many little mistakes will make me choose another brand car when it’s time to upgrade ! More