Audi Hoffman Estates - Service Center

Audi Hoffman Estate Friendly professional team along Audi Hoffman Estate Friendly professional team along with service department.and Sales .We purchase 2nd. Car over the year’s from the same location. Audi Hoffman Estate Friendly professional team along with service department.and Sales .We purchase 2nd. Car over the year’s from the same location.we appreciate the service More

It was a pleasant experience all around. The service was completed in an efficient time period. The car came back clean and it appears the service that was performed was effective. completed in an efficient time period. The car came back clean and it appears the service that was performed was effective. More

Thanks For Going The Extra Mile I have been sick and in the hospital, and my Audi was low on oil, low tire pressure, due for 10,000 mile check up, and 2-3 recalls. I called AUDI and I have been sick and in the hospital, and my Audi was low on oil, low tire pressure, due for 10,000 mile check up, and 2-3 recalls. I called AUDI and they arranged to have car picked up at my house, left loaner, and picked up my car. Brought back the next day---Thanks Audi for all your help! Couldn't do it without you! More

Audi HF was perfect! They greeted me / started right away on the work needed / communicated additional suggested work / completed in a timely manner / delivered the car nice and clean. away on the work needed / communicated additional suggested work / completed in a timely manner / delivered the car nice and clean. More

Great Customer Service I purchased a new A6 in 2013 from Audi Hoffman Estates. When I brought it in for it's first oil change I introduced myself to Mike Torelli and since I purchased a new A6 in 2013 from Audi Hoffman Estates. When I brought it in for it's first oil change I introduced myself to Mike Torelli and since then he has happily greeted me by name as I walk through the door of the service center. It's flattering to be remembered and treated like a friend, but most of all I have valued the attention to detail and reliable service that has been provided for the past 6+ years. More

Service Another flawless service experience, No waiting time either dropping the car off and picking it up, Always feel welcomed and appreciated. Audi Hoffman Another flawless service experience, No waiting time either dropping the car off and picking it up, Always feel welcomed and appreciated. Audi Hoffman Estates is the best! More

In and out A slight noise from my car. Brought it in at 7am, had a cup of coffee and was out by 7:30 after a quick adjustment. Everything went perfectly. A slight noise from my car. Brought it in at 7am, had a cup of coffee and was out by 7:30 after a quick adjustment. Everything went perfectly. More

Great service Keep in. Formed of the entire process. Took time to review the service preformed and made recommendations to follow and when to take. Care of them Keep in. Formed of the entire process. Took time to review the service preformed and made recommendations to follow and when to take. Care of them More

Fast and efficient I had to bring in the car for two recall activities. I waited for the car. It took less time than expected and the waiting room was very nice. Rick I had to bring in the car for two recall activities. I waited for the car. It took less time than expected and the waiting room was very nice. Rick, the service leader for my car, was polite and professional. More

Great Customer Service When you have an Audi, you want to make sure it gets the treatment it deserves. I gladly pay the dealer premium for an oil change and rotation, since When you have an Audi, you want to make sure it gets the treatment it deserves. I gladly pay the dealer premium for an oil change and rotation, since I also get a complementary inspection of the vehicle. This dealership ensures my car is in pristine operating condition, and offers me advice on maintenance without pressuring me to do it all at once. I’ve been there for a few oil changes, and they seem to only make recommendations when they truly believe the car needs it. In other words, they don’t upsell for the sake of upselling. The Audi inspection video is a fantastic part of the experience! Thanks Audi Hoffman Estates! I appreciate your honesty and integrity. More