Audi Hoffman Estates - Service Center

Audi Q3 1st Maintenance Prompt, courteous service. Good waiting time, comfortable waiting area.Did not try coffee because of styrofoam cups; paper cups would be nice. Rick is Prompt, courteous service. Good waiting time, comfortable waiting area.Did not try coffee because of styrofoam cups; paper cups would be nice. Rick is polite, listens well, provides great customer experience. I will be back for next service to this dealership because of my interaction with Rick. More

This is a quality dealership. They are professional, friendly and dependable. I like the fact that they provide free car washes. Service is always done in a timely manner friendly and dependable. I like the fact that they provide free car washes. Service is always done in a timely manner More

Rick is very friendly & honest person. The last time when I called him, he wanted me to be there to scan the underline cause in my Audi. I made a call earlier to arrange for a loner car, spoke to a different I called him, he wanted me to be there to scan the underline cause in my Audi. I made a call earlier to arrange for a loner car, spoke to a different person who refused me & waiting time was 2 weeks. When I fixed my car, Rick arrange for me a loner car for me while my car is Clinic. Big difference at the same facility, one flatly refused & Rick arrange for me a loner car. More

I was greeted promptly and professionally. I have been at this dealership several times. We have been so please that we bought a second Audi from them! Clean, professional, Prompt, and just a v I have been at this dealership several times. We have been so please that we bought a second Audi from them! Clean, professional, Prompt, and just a very nice place to do business! More

The service was top notch. Very quick turn around for 75K service. The staff was very professional and great customer service. I am very happy that I bought my Audi A4 here service. The staff was very professional and great customer service. I am very happy that I bought my Audi A4 here More

Greeted me by name and had me in and out in about an hour for an oil change and 40k inspection, great service and amenities! for an oil change and 40k inspection, great service and amenities! More

As always everyone is so nice and service is fantastic. We have been coming here for 4 years and wouldn’t think of going anywhere else. Thank you We have been coming here for 4 years and wouldn’t think of going anywhere else. Thank you More

Competent, courteous and professional dealership. I have owned 3 Audis and always come to this dealership for service and convenience. Waiting room is comfortable and always clean. owned 3 Audis and always come to this dealership for service and convenience. Waiting room is comfortable and always clean. More

The team at HE Audi was professional and efficient. I thought I had to wait over an hour and was out in 45 minutes. That made my day! thought I had to wait over an hour and was out in 45 minutes. That made my day! More

My experience with the Hoffman Estate dealership is mostly with the Service Department. Mike Colles is very professional and courteous. I am encouraged to stay with Audi because of the quality of servi mostly with the Service Department. Mike Colles is very professional and courteous. I am encouraged to stay with Audi because of the quality of service. More