Audi Hoffman Estates - Service Center

Recall Came in for recall and had a relatively short wait while my car was worked on. Employees were friendly. The service area was nice and clean. Came in for recall and had a relatively short wait while my car was worked on. Employees were friendly. The service area was nice and clean. More

Rick Kelstrom is awesome Thank you to Rick Kelstrom for always giving 5 star service to me. I’ve worked with Rick for just over 4 years on my servicing needs for my Q7 and he Thank you to Rick Kelstrom for always giving 5 star service to me. I’ve worked with Rick for just over 4 years on my servicing needs for my Q7 and he is always professional and quick to respond. Thank you. More

Excellent service department. Service was completed as promised. Availability of a loaner car worked out well due to the duration of the service required. Service department was ex Service was completed as promised. Availability of a loaner car worked out well due to the duration of the service required. Service department was excellent and would recommend this dealership. More

Awesome service people Both Rick and Mike are awesome and helpful folks. Environment is clean, accessible and tons of friendly people.. I bought 3 cars here and recommended Both Rick and Mike are awesome and helpful folks. Environment is clean, accessible and tons of friendly people.. I bought 3 cars here and recommended to friends and family More

Great Service, kept me up to date on the status of the work through the day. The entire team at Audi Hoffman Estates are a pleasure to work with and make you feel a part of their family. work through the day. The entire team at Audi Hoffman Estates are a pleasure to work with and make you feel a part of their family. More

Best service experience ever! They made bringing in my car quick and easy. I’m a first time Audi owner and I’m very impressed with the customer service!! car quick and easy. I’m a first time Audi owner and I’m very impressed with the customer service!! More

Routine maintenance and full detail I was extremely pleased with the detailing job. My car looked brand new. Mike Torelli is great to work with. He always goes above and beyond. I was extremely pleased with the detailing job. My car looked brand new. Mike Torelli is great to work with. He always goes above and beyond. More

Audi Service As usual outstanding service from Hoffman Estates Audi. Rick Kelstrom in service is the best service writer that I have ever experienced with any car As usual outstanding service from Hoffman Estates Audi. Rick Kelstrom in service is the best service writer that I have ever experienced with any car dealer. Thanks to all of you at Audi of Hoffman Estates More

Recall Appointment I have to say Mike was just awesome! You need to keep good employees like him. All your employees at the Hoffman Estates location have been a pleasure I have to say Mike was just awesome! You need to keep good employees like him. All your employees at the Hoffman Estates location have been a pleasure to work with since the purchase of my Q5. I will say Mike is exceptional. More

Overall a great experience on the visit. I was kept abreast to the progress of the service provided. The video from the repair associate was thorough and poignant. abreast to the progress of the service provided. The video from the repair associate was thorough and poignant. More