Audi Hoffman Estates - Service Center

No Hassle Professional Service Had a great experience beginning with pulling into a clean professional environment and immediately being greeted by a service representative. Check Had a great experience beginning with pulling into a clean professional environment and immediately being greeted by a service representative. Check in was quick and service was completed within a couple hours. More

Regular maintenance Everything was above and beyond! The appointment was going to take longer than I anticipated and Mike was so helpful and accommodating. A great expe Everything was above and beyond! The appointment was going to take longer than I anticipated and Mike was so helpful and accommodating. A great experience 👍🏼 More

My Audi of Hoffman experience I had bought a used Audi from a private seller and went to the dealer to get an additional key fob programmed. The service manager checked my VIN an I had bought a used Audi from a private seller and went to the dealer to get an additional key fob programmed. The service manager checked my VIN and found that an air bag safety recall had not been performed on my car, so they took care of that as well (for free). Anyway the parts and service folks were great. I also walked around and checked out the new models while I was there and was able to roam around with no pressure from salesman, which was really nice. My car also got detailed as part of my visit. Will definitely go back to this dealer again. More

I came in without an appointment and was taken care of right away. My car needed a battery. I was on my merry way in about 1 1/2 hours! right away. My car needed a battery. I was on my merry way in about 1 1/2 hours! More

Great job on routine maintenance No issues. Audi Schaumburg does a great job maintaining my A7. I bring all my Audis here for service and maintenance. They do the job correctly the No issues. Audi Schaumburg does a great job maintaining my A7. I bring all my Audis here for service and maintenance. They do the job correctly the first time. More

Annual service Great service dept. and staff. Friendly, knowledgeable and helpful. Easy in and out. Like having my car washed and vacuumed when I pick it up. Great service dept. and staff. Friendly, knowledgeable and helpful. Easy in and out. Like having my car washed and vacuumed when I pick it up. More

Courteous and proffessional Easy to make an appointment, good communication, very courteous and professional. Work was done in a timely manner. Will use this dealership again f Easy to make an appointment, good communication, very courteous and professional. Work was done in a timely manner. Will use this dealership again for future service needs. More

Warranty work done right Rich quickly diagnosed my issue and managed to replace the equipment within 2 hrs. Mike was very friendly and accommodating during my wait. Appreciate Rich quickly diagnosed my issue and managed to replace the equipment within 2 hrs. Mike was very friendly and accommodating during my wait. Appreciate all the good customer support I received from Audi Hoffman Estates! More

professional Mike is always the most helpful and professional Thank you Mike for treating all of the clients with respect and courtesy You make car maintenance Mike is always the most helpful and professional Thank you Mike for treating all of the clients with respect and courtesy You make car maintenance a breeze! More

Rick is great ! Rick was so accommodating and helpful. He worked with me over text and helped moved my children’s belongings. It was a nice experience in Customer ser Rick was so accommodating and helpful. He worked with me over text and helped moved my children’s belongings. It was a nice experience in Customer service. More