Audi Hoffman Estates - Service Center

Awesome service people Both Rick and Mike are awesome and helpful folks. Environment is clean, accessible and tons of friendly people.. I bought 3 cars here and recommended Both Rick and Mike are awesome and helpful folks. Environment is clean, accessible and tons of friendly people.. I bought 3 cars here and recommended to friends and family More

Great Service, kept me up to date on the status of the work through the day. The entire team at Audi Hoffman Estates are a pleasure to work with and make you feel a part of their family. work through the day. The entire team at Audi Hoffman Estates are a pleasure to work with and make you feel a part of their family. More

Best service experience ever! They made bringing in my car quick and easy. I’m a first time Audi owner and I’m very impressed with the customer service!! car quick and easy. I’m a first time Audi owner and I’m very impressed with the customer service!! More

Routine maintenance and full detail I was extremely pleased with the detailing job. My car looked brand new. Mike Torelli is great to work with. He always goes above and beyond. I was extremely pleased with the detailing job. My car looked brand new. Mike Torelli is great to work with. He always goes above and beyond. More

Audi Service As usual outstanding service from Hoffman Estates Audi. Rick Kelstrom in service is the best service writer that I have ever experienced with any car As usual outstanding service from Hoffman Estates Audi. Rick Kelstrom in service is the best service writer that I have ever experienced with any car dealer. Thanks to all of you at Audi of Hoffman Estates More

Recall Appointment I have to say Mike was just awesome! You need to keep good employees like him. All your employees at the Hoffman Estates location have been a pleasure I have to say Mike was just awesome! You need to keep good employees like him. All your employees at the Hoffman Estates location have been a pleasure to work with since the purchase of my Q5. I will say Mike is exceptional. More

Overall a great experience on the visit. I was kept abreast to the progress of the service provided. The video from the repair associate was thorough and poignant. abreast to the progress of the service provided. The video from the repair associate was thorough and poignant. More

Great Service I was able to schedule my desired appointment, all of the issues were completely resolved, and they took care of an additional item at the same time. I was able to schedule my desired appointment, all of the issues were completely resolved, and they took care of an additional item at the same time. Great job! More

Excellent Honest Service Firestone told me I needed new control arms when I had new tires mounted last week. $1300 was their quote. Your guys did a courtesy inspection this mo Firestone told me I needed new control arms when I had new tires mounted last week. $1300 was their quote. Your guys did a courtesy inspection this morning and told me that everything is fine. I appreciate the honesty from someone who isn't just trying to make a sale. Thank you! More

Thank you again, Mike Torelli! Audi Hoffman Estates service department has been a consistently positive experience thanks in large part to Mike Torelli. Always friendly and courteou Audi Hoffman Estates service department has been a consistently positive experience thanks in large part to Mike Torelli. Always friendly and courteous, he makes sure my questions are answered quickly and thoroughly. He is great at his job!!! I trust him to solve my problems, be it finding a loaner when I need one, explaining the technical stuff about my car, its warranties and the repairs. He makes sure that the repairs are made and that I am satisfied with your service. He is very conscientious about costs, too, and will often look for economical ways to help solve a problem whenever possible. All in all, he brings great value to your service department. Thank him for me. More