Audi Hoffman Estates - Service Center

Audi Experts!!! Brian and Scott are FIRST CLASS guys. They run their dealership the way it should be run. Will only bring my 2018 R8 to them whenever she needs anythi Brian and Scott are FIRST CLASS guys. They run their dealership the way it should be run. Will only bring my 2018 R8 to them whenever she needs anything done. More

Audi Service Rick Kelstrom is an excellent service advisor and very helpful. Everything was done professionally, efficiently and on time. Car was thoroughly clea Rick Kelstrom is an excellent service advisor and very helpful. Everything was done professionally, efficiently and on time. Car was thoroughly cleaned as well when I picked it up. Video overview by technician is fantastic. More

Immediate service, extremely quick and thorough. Given updates and answered all questions. Above and beyond my expectations!car was vacuumed, engine cleaned and body of car washed. Pleasant atmospher Given updates and answered all questions. Above and beyond my expectations!car was vacuumed, engine cleaned and body of car washed. Pleasant atmosphere and will return More

10,000 Mile Service It was a Great experience. Service was fast, friendly, and a comfortable place to work while I waited. I only service my care at Audi Hoffman. It was a Great experience. Service was fast, friendly, and a comfortable place to work while I waited. I only service my care at Audi Hoffman. More

Gave me wrong date and way too backed up When I called last Saturday they said they had no openings til “next Tuesday “. I took that to mean next Tuesday. When I showed up I was told I was a When I called last Saturday they said they had no openings til “next Tuesday “. I took that to mean next Tuesday. When I showed up I was told I was a week early. I would never wait 10 days for service. I needed a headlight and other service. Fortunately they were able to get the headlight in although if they had told me 10 days for an appointment I would have gone elsewhere. More

Good service The service is excellent and I was pleased with everything. I would’ve liked to of gotten the car wash that was promised but not getting it was not a The service is excellent and I was pleased with everything. I would’ve liked to of gotten the car wash that was promised but not getting it was not a big deal. Overall I am very happy with everything at Hoffman Estates Audi More

Timely and friendly Rick was the service advisor and welcoming with a warm smile and shake hand .. He did all the work on time and return the car like a brand new ( washe Rick was the service advisor and welcoming with a warm smile and shake hand .. He did all the work on time and return the car like a brand new ( washed, vaccum ) More

The Customer service is always excellent at this dealership. They respect the customer’s time as well as being pro-active on needs. Thank you! dealership. They respect the customer’s time as well as being pro-active on needs. Thank you! More

Great Dealership for the purchase of my 2018 SQ5 The dealership is great. Great salesman, very knowledgeable. Great prices on high quality well made luxury vehicles. Service department was very quick The dealership is great. Great salesman, very knowledgeable. Great prices on high quality well made luxury vehicles. Service department was very quick with my repair. More

Oil change Mike explained options for future work and stressed the importance of quality maintenance to my vehicle. The service center video is a useful tool for Mike explained options for future work and stressed the importance of quality maintenance to my vehicle. The service center video is a useful tool for informing the customer. More