Audi Hoffman Estates - Service Center

Always the Best 17 cars purchased from Hoffman Estates Audi and no question why....they really care about customer service and show it.....especially Ted McConnell wh 17 cars purchased from Hoffman Estates Audi and no question why....they really care about customer service and show it.....especially Ted McConnell who sets the highest bar ever for service perfection!!! And Dean Turner could teach a lot of folks in the industry what customer focuses sales is really about. I will not go anywhere else....period!!!! More

Always awesome 20 years of perfect . Mike T rocks and I have always left more than satisfied. Honesty and integrity. Fair price and always accurate. Thank you. 20 years of perfect . Mike T rocks and I have always left more than satisfied. Honesty and integrity. Fair price and always accurate. Thank you. More

good Overall Was prepared to be wowed at how they cleaned the car but it was not great But overall service and kindness and good communication was spot on. Was prepared to be wowed at how they cleaned the car but it was not great But overall service and kindness and good communication was spot on. More

Great experience The entire process, from scheduling to picking up the car was seamless. The car was ready even earlier than the promised time. Great service departmen The entire process, from scheduling to picking up the car was seamless. The car was ready even earlier than the promised time. Great service department! More

Service review Rick is a personable guy that made this process seamless. He gave consistent updates and was always available to answer questions. Will recommend and Rick is a personable guy that made this process seamless. He gave consistent updates and was always available to answer questions. Will recommend and come back 10/10. More

Smooth as silk Great intake on my issue, everything was ready and loaner was stellar.The entire process was seamless and the lounge is very nice as well. Great intake on my issue, everything was ready and loaner was stellar.The entire process was seamless and the lounge is very nice as well. More

Exceptional service Great overall experience. Everyone was friendly, I was treated well and I am very satisfied with the work done on my car. Definitely Im coming back wi Great overall experience. Everyone was friendly, I was treated well and I am very satisfied with the work done on my car. Definitely Im coming back with next service More

Mike in Service is the Best Great service with Mike. Really helped us out and I’m grateful. Turn around was quick. I’ve been a loyal Audi customer for over a decade and Mike add Great service with Mike. Really helped us out and I’m grateful. Turn around was quick. I’ve been a loyal Audi customer for over a decade and Mike addressing our challenge and doing the right thing really made me feel like a valued customer. More

Great service, no waiting Mike did an excellent job. I am the 1st time customer and he helped me with my needs. Thanks. Will use this dealership going forward. Mike did an excellent job. I am the 1st time customer and he helped me with my needs. Thanks. Will use this dealership going forward. More

Great service! I took the car in for a recall issue and to do a once over before my warranty expires. Mike Torelli really did a wonderful job of getting the car in I took the car in for a recall issue and to do a once over before my warranty expires. Mike Torelli really did a wonderful job of getting the car in right away and addressing all my concerns and questions about my A6. While I was there, I also talked with Valentina Maciunas on the latest models just to see if there's any interest in getting something newer. Great job by both -- I've dealt with both Mike and Valentina a number of times before and they always do a great job! More