Audi Hoffman Estates - Service Center

Service review Service was friendly, and pretty quick. I had my car in to fix a recall. I am happy I purchased my vehicle at Audi Hoffman. Service was friendly, and pretty quick. I had my car in to fix a recall. I am happy I purchased my vehicle at Audi Hoffman. More

Waited too long Had to wait 10 days for appt. very crowded. When complete could not find where they parked my car. Was not told where the car is. Had to wait 10 days for appt. very crowded. When complete could not find where they parked my car. Was not told where the car is. More

New Q3 tire nail The did a quick review and I had a loan because my vehicle was very new and they needed to order the tire. They make my wait smooth by giving me a loa The did a quick review and I had a loan because my vehicle was very new and they needed to order the tire. They make my wait smooth by giving me a loan More

Service & Recall Ted is the best, always keeps me informed. Video of car inspection is an added benefit. The waiting room is comfortable. Can't imagine a better place Ted is the best, always keeps me informed. Video of car inspection is an added benefit. The waiting room is comfortable. Can't imagine a better place to get your service done. Thank you More

Best in class service Service is top notch and never had an issue here. Pricing is fair and comparable. I know my car is getting the best care. The service advisors are v Service is top notch and never had an issue here. Pricing is fair and comparable. I know my car is getting the best care. The service advisors are very attentive and they give excellent customer service. I would purchase my next Audi at this dealership just because of the excellent service. More

Great and fast service Mike from Audi Service Department in Hoffman Estates was very helpful. The service was quick and my car was returned to me nice and clean Mike from Audi Service Department in Hoffman Estates was very helpful. The service was quick and my car was returned to me nice and clean More

Uneventful 10k Service Service visit went pretty smoothly; intake process was trouble-free, they had my appointment and vehicle info at the ready and knew the service expect Service visit went pretty smoothly; intake process was trouble-free, they had my appointment and vehicle info at the ready and knew the service expectations. Waiting area was clean and comfortable. The only negative note was that, while I appreciated the regular updates on the service progress on my vehicle, it took about 40 minutes after they said the car was complete to actually get it cleaned up and pulled around to leave. Other than that delay, a great service visit. More

Quinones The staff is very Friendly and knowledgeable. The service technicians perform the work right the 1st time. Timely delivery of services. Competitive pr The staff is very Friendly and knowledgeable. The service technicians perform the work right the 1st time. Timely delivery of services. Competitive prices. I will continue to use this dealership. More

Issues Resolved! All issues were resolved. Scheduling was easy. I showed up on time and was processed quickly. i reserved a loaner car and it was available and clea All issues were resolved. Scheduling was easy. I showed up on time and was processed quickly. i reserved a loaner car and it was available and clean - ready to go! More

Michael Always a pleasure! Michael is always very professional and polite when I come in, not in a sterile sort way as many places I have been going thru the Always a pleasure! Michael is always very professional and polite when I come in, not in a sterile sort way as many places I have been going thru the motions . He is actually listening to what I have to say and what I am asking for. Always a please to deal with!!! And one of many reasons why I drive from Libertyville to Hoffman Estates for service. Thanks Mike! More