Audi Hoffman Estates - Service Center

Amazing service! You’ve got a customer for life! Rick Kelstrom is awesome to work with and super friendly! Very much appreciate the high level of service and knowledg You’ve got a customer for life! Rick Kelstrom is awesome to work with and super friendly! Very much appreciate the high level of service and knowledge provided. More

Overall good experience Took my car in for 20,000 mile service Driver took me to the mall While service was being performed and picked me up when completed. Very pleasan Took my car in for 20,000 mile service Driver took me to the mall While service was being performed and picked me up when completed. Very pleasant experience. More

Met every expectation Ted McConnell is the key to your success with me as a customer. He knows what I want and need for my A8L. He anticipates what it will take for me to Ted McConnell is the key to your success with me as a customer. He knows what I want and need for my A8L. He anticipates what it will take for me to continue to get all my service needs at Audi Hoffman Estates and he delivers. It is a pleasure working with him. More

Software update RS7 Went in for a recall and update on RS7. As always, Ted took care of me from beginning to end of process. During part of my wait i hit the show room Went in for a recall and update on RS7. As always, Ted took care of me from beginning to end of process. During part of my wait i hit the show room to talk to Mike about all the performance models. Always a great visit at Audi Hoffman More

Excellent Best experience with Audi dealer service at Hoffman Estates! Worked with me to keep my beloved old Allroad - was a real project, but Dennis was excel Best experience with Audi dealer service at Hoffman Estates! Worked with me to keep my beloved old Allroad - was a real project, but Dennis was excellent in his recommendations and his work. Mike Torrelli and Dennis were the originals to work on my car and stuck with me and my Allroad from beginning to the end. Sad that the Allroad did not survive longer, but it served me very well. More

Great Service Very happy with the service Consultant Mike Colles. Got me in for my 35k service on my Rs7. Dropped of Friday and ready Saturday by noon. Very good se Very happy with the service Consultant Mike Colles. Got me in for my 35k service on my Rs7. Dropped of Friday and ready Saturday by noon. Very good service. Def Recommend. If you need any service work for your Audi Call Mike Colles in service he will take great care of you . Thank you Mike More

AUDI RS5 Convertible Very efficient & helpful. Like the video of the summary of the work from the technician. Ted is always very helpful and gives good solid advice. Very efficient & helpful. Like the video of the summary of the work from the technician. Ted is always very helpful and gives good solid advice. More

Good service experience. Great overall experience. Set appointment on web site, car was quickly checked-in, full explanation and quote for service. All the staff were friendly Great overall experience. Set appointment on web site, car was quickly checked-in, full explanation and quote for service. All the staff were friendly and helpful. Waiting room was comfortable with good coffee. And, it is always fun to check out the new line up in the showroom. More

Service for car The dealership has been very helpful in servicing my automobile in a professional and timely manner. Highly reccomend them to anyone. Everything has The dealership has been very helpful in servicing my automobile in a professional and timely manner. Highly reccomend them to anyone. Everything has been handled on regards to the highest standards. More

Great experience great service Ted Scheduled my service because my Q5 was running rough and he found that the after run coolant pump and O2 sensor needed to be replaced and the soft Ted Scheduled my service because my Q5 was running rough and he found that the after run coolant pump and O2 sensor needed to be replaced and the software updated under warranty and recall campaign. The car was washed and pulled up to the door and I was on my way after a quick checkout. More