Audi Hoffman Estates - Service Center

Great Experience Great customer service,great staff always a customer for life.Clean and wash my car very courteous.I would recommend Hoffman Audi all the time. Great customer service,great staff always a customer for life.Clean and wash my car very courteous.I would recommend Hoffman Audi all the time. More

Q7 Service Great experience, fast courteous professionals did the service in less time quoted when I arrived. I will plan to continue servicing my Q7 at this dea Great experience, fast courteous professionals did the service in less time quoted when I arrived. I will plan to continue servicing my Q7 at this dealership thanks More

Safety check Satisfactory in that a safety check was requested and made in time for owners start of 3,000 mile road trip the following day. Thanks Satisfactory in that a safety check was requested and made in time for owners start of 3,000 mile road trip the following day. Thanks More

Bait and switch Third time bringing my car in for the same reason I was quoted one price and when my girlfriend picked up the car it was a different one lost my my Third time bringing my car in for the same reason I was quoted one price and when my girlfriend picked up the car it was a different one lost my my trust More

Efficient and friendly Efficient, informative and friendly. Surprised, no one spoke to me about my lease ending in December. Seems to be a missed opportunity to sell anoth Efficient, informative and friendly. Surprised, no one spoke to me about my lease ending in December. Seems to be a missed opportunity to sell another Audi. More

Great service every time Audi of Hoffman Estates provides a very high end level of service. Also provided a ride to and from another appointment I had that day. Audi of Hoffman Estates provides a very high end level of service. Also provided a ride to and from another appointment I had that day. More

Quick Service! I had an issue with my tail lights being out and I was able to get in for a service appt quickly. I was even more impressed when I received a text wit I had an issue with my tail lights being out and I was able to get in for a service appt quickly. I was even more impressed when I received a text with a link to a video where my service tech explained what was going on. Got out quickly and felt well informed! Wonderful customer service! More

Great Service Rick was outstanding. Walked me through the process, kept me informed as to the progress and made sure that everything was done correctly and on tim Rick was outstanding. Walked me through the process, kept me informed as to the progress and made sure that everything was done correctly and on time. He was friendly, professional, knowledgeable, helpful and on the ball. More

Always great service Every time I come here for service I can always depend on them to accommodate my needs. Great customer service and is always great work! Every time I come here for service I can always depend on them to accommodate my needs. Great customer service and is always great work! More

They suck!!! They had my car for almost 3 weeks and it was simple windshield repair. No updates service was terrible!!!! They should had this repair in few days. They had my car for almost 3 weeks and it was simple windshield repair. No updates service was terrible!!!! They should had this repair in few days. More