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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,819 Reviews

3,819 Reviews of Audi Hoffman Estates - Service Center

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June 04, 2019

Rick is the best service advisor gets the job done Always fast and always on time 10/10 rating Use the best and only Rick More

by Overdrive Motors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
June 04, 2019

Wonderful experience I came in for a diagnostic because of my check engine light being on and was treated fantastic. My car is fixed and I am extremely pleased with the s More

by DRISSA901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
June 04, 2019

Not satisfied They didn’t check the oil level and the way back from service the low oil light lit up and have to go back again More

by Vindhya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kelstrom
June 04, 2019

Audi A7 review Moved to Illinois from texas and chose Hoffman Estates Audi to change the window tint on car and perform warranty repairs. They did an excellent job a More

by MDGRANTHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
June 04, 2019

All good!! Very helpful and friendly. Service is fast and efficient. I really don’t mind having to bring my car in for service, it is always a good experience. More

by MARKLINDA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
June 04, 2019

Recall No issues at all. Car was done in a timely fashion. Everyone very helpful and nice. Will definitely return for all service work. Mike was great. More

by KCMRO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
June 04, 2019

Terrible Experience once again! Too much to write. The overall experience couldn’t have been more rude and unprofessional. Especially by the GM Brian Hall, who could care less about More

by Trotello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Hall, Rick Kelstrom, Mike Torelli
June 04, 2019

2015 A3 oil change and service Ted and Bill were great! Wonderful customer service and great experience! They were both very nice and helpful! Will definitely come back and will rec More

by Carrie1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill the shuttle driver, Ted McConnell
June 04, 2019

Recall I brought my daughters car to Audi Hoffman Estates, after having an unpleasant experience at the Westmont Audi and Im very happy I went to Hoffman Es More

by Gabygibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
June 03, 2019

Outstanding customer service! This is not a surprise as I have come to expect excellent service from Audi Hoffman Estates. Mike Torelli ALWAYS exceeds expectations in how well he More

by D&T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
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