Audi Hoffman Estates - Service Center

Not satisfied They didn’t check the oil level and the way back from service the low oil light lit up and have to go back again They didn’t check the oil level and the way back from service the low oil light lit up and have to go back again More

Audi A7 review Moved to Illinois from texas and chose Hoffman Estates Audi to change the window tint on car and perform warranty repairs. They did an excellent job a Moved to Illinois from texas and chose Hoffman Estates Audi to change the window tint on car and perform warranty repairs. They did an excellent job and even sent a video of the work they had done. First rate service. More

All good!! Very helpful and friendly. Service is fast and efficient. I really don’t mind having to bring my car in for service, it is always a good experience. Very helpful and friendly. Service is fast and efficient. I really don’t mind having to bring my car in for service, it is always a good experience. Thank you! More

Recall No issues at all. Car was done in a timely fashion. Everyone very helpful and nice. Will definitely return for all service work. Mike was great. No issues at all. Car was done in a timely fashion. Everyone very helpful and nice. Will definitely return for all service work. Mike was great. More

Terrible Experience once again! Too much to write. The overall experience couldn’t have been more rude and unprofessional. Especially by the GM Brian Hall, who could care less about Too much to write. The overall experience couldn’t have been more rude and unprofessional. Especially by the GM Brian Hall, who could care less about my issue and the safety for my family. Unbelievable! More

2015 A3 oil change and service Ted and Bill were great! Wonderful customer service and great experience! They were both very nice and helpful! Will definitely come back and will rec Ted and Bill were great! Wonderful customer service and great experience! They were both very nice and helpful! Will definitely come back and will recommend! More

Recall I brought my daughters car to Audi Hoffman Estates, after having an unpleasant experience at the Westmont Audi and Im very happy I went to Hoffman Es I brought my daughters car to Audi Hoffman Estates, after having an unpleasant experience at the Westmont Audi and Im very happy I went to Hoffman Estates. Service done as scheduled, they are fast and knowledgeable. Will go back when needed. More

Outstanding customer service! This is not a surprise as I have come to expect excellent service from Audi Hoffman Estates. Mike Torelli ALWAYS exceeds expectations in how well he This is not a surprise as I have come to expect excellent service from Audi Hoffman Estates. Mike Torelli ALWAYS exceeds expectations in how well he works to ensure my car is taken care of and his communication is second to none. The mechanic team, porters, and service managers are amazing. More

55k Service Very happy with this appointment, and the staff at Hoffman estates Audi. Everyone involved in the process, from the initial appointment setting to che Very happy with this appointment, and the staff at Hoffman estates Audi. Everyone involved in the process, from the initial appointment setting to checkout, was very professional. More

2019 Allroad 35KService and Recall From the moment I walked into the Hoffman Estates dealership I was treated with kindness and courtesy. I was taking care of immediately. Mike Terelli From the moment I walked into the Hoffman Estates dealership I was treated with kindness and courtesy. I was taking care of immediately. Mike Terelli the service manager was friendly, helpful and informative. I was given a loaner and I totally appreciate that. Upon arriving home I received a text saying that my car was in the service department. Later on during the day I received another text with the video that explained what services were performed on my car. Impressive!! The car needed to stay overnight for further work in the morning. In the morning I received a message when I could pick the car up. Upon my arrival I was once again treated with kindness and respect. My car was washed and clean. I am so thankful for that as well. Overall I am always happy and impressed when I visit Hoffman Estates Audi. The best. Thank you!!! More