Audi Hoffman Estates - Service Center

Great service! Another great service experience at Audi Hoffman Estates. Mike was great in arranging my loaner while they worked on my vehicle. Overall a terrific ex Another great service experience at Audi Hoffman Estates. Mike was great in arranging my loaner while they worked on my vehicle. Overall a terrific experience! More

Friendly team I Appreciated the extra steps to make you feel comfortable. The shop and office provide a very lean atmosphere. I received Excellent communication t I Appreciated the extra steps to make you feel comfortable. The shop and office provide a very lean atmosphere. I received Excellent communication through the whole process More

Very good experience. Mike is a very nice and professional person, and he went out of his way to help me with my request.Definitly I would come back,again and again to the Mike is a very nice and professional person, and he went out of his way to help me with my request.Definitly I would come back,again and again to the Hoffman State Audi location.👍 More

Exceptional service never experienced before at Audi! The gentleman who helped was profession, caring, and went out of his way to ensure I was taken care of and that my sick mother was comfortable. Truly The gentleman who helped was profession, caring, and went out of his way to ensure I was taken care of and that my sick mother was comfortable. Truly exceptional service that I've never experienced before at Audi. He set the bar to a new level and I was highly impressed. . He was always one step ahead of the game. This gentleman is going places. Unfortunately, I dont have his name and its not on the paperwork. I'm sure you can track it though. More

Always excellent service Always amazing service. I did not have an appointment but Rick saw i was in a jam with a flat and helped get service and got me on my way! Always amazing service. I did not have an appointment but Rick saw i was in a jam with a flat and helped get service and got me on my way! More

TWOFAMAUDI Mike T is an provides excellent service and is always willing to accomidate my requests. He is prompt and very honest. He needs a RAISE!! Mike T is an provides excellent service and is always willing to accomidate my requests. He is prompt and very honest. He needs a RAISE!! More

Buying experience Aaron helped me choose my first Audi A4 . He was extremely helpful and explain me the features of the car which narrowed down my search for the car an Aaron helped me choose my first Audi A4 . He was extremely helpful and explain me the features of the car which narrowed down my search for the car and I was able to make a decision quickly. Aaron did the great job . 5 stars to him More

Great and friendly Rick was great he was understanding and had good communication through out the service. He sympathized with us on the issue and helped us get the issu Rick was great he was understanding and had good communication through out the service. He sympathized with us on the issue and helped us get the issues fixed. He prioritized well to get everything done. More

Nice experience Rick was awesome. Very friendly. Came out to greet me when I arrived and checked me out quickly without a problem. Waiting area was quiet and clean. Rick was awesome. Very friendly. Came out to greet me when I arrived and checked me out quickly without a problem. Waiting area was quiet and clean. More

Check Engine Light Brought my Q5 in for check engine light following 40K check up and service. I was able to quickly schedule an appointment. The service tech was able Brought my Q5 in for check engine light following 40K check up and service. I was able to quickly schedule an appointment. The service tech was able to quickly diagnose and address the issue. More