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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,865 Reviews

3,865 Reviews of Audi Hoffman Estates - Service Center

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February 27, 2019

Excellent Service Knowledge and friendliness, always at the top of the list for the service department at Audi Hoffman Estates. Rick knows me by name, as soon as he see More

by davidQ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
February 27, 2019

Repair service I had experienced a tire blow out. I contacted the dealership and got great service from Mike Torelli. I appreciate him working with me to also obtain More

by GOURANG_P_PATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
February 27, 2019

Great service as usual I’ve been taking my A6 to Audi of HOFFMAN Estates for over 6 years. They offer speedy service at fair prices. I highly recommend Audi of HOFFMAN Estat More

by Jspietr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
February 27, 2019

My car's 1st 10,000 mile maintenance. This was my 1st 10,000 routine maintenance. Cost was free. Mike Torelli was pleasant to deal with & answered all my questions. Waiting room is nice More

by HOSKINS81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
February 27, 2019

Flat tire My car had a flat tire but upon service check, we realized that there was one bubble on another tire. Both tires have been fixed. More

by Monika E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Klotz, Mike Torelli
February 27, 2019

Service Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is my first free oil change visit and I am sure he surey check Water level and tyre air and Nice wash ca More

by U S DALAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
February 25, 2019

very responsive and thorough My service experience was great! I was able to schedule an appointment within 24 hours and my car was given a very thorough inspection. The tehnicia More

by Js
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler - service technician, Mike Torelli
February 24, 2019

Excellent Service I brought my car in for a minor issue. The staff was kind and courteous. The issue was resolved quickly. They cleaned my car. It was a wonderful exp More

by Diane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
February 24, 2019

Always Great Service Knowledge, friendliness and courtesy, always at the top of the list for the service department at Audi Hoffman Estates. Everyone knows us by name, an More

by Sue L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy - Service Mgr., Brian Hall, Rick Kelstrom, Valentina Maciunas, Mike Torelli
February 24, 2019

Extremely excellent Friendly & responsive service . Work was done exactly when promised. Ted was extremely helpful to go above & beyond to make our experience at the faci More

by Shend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
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