Audi Hoffman Estates - Service Center

Good service Service was done well and quicker than expected interaction with employees was very friendly and helpful. Employee knowledge of my vehicle was very a Service was done well and quicker than expected interaction with employees was very friendly and helpful. Employee knowledge of my vehicle was very apparent and assuring More

Very helpful It was very easy and pleasant working with this service team. I will definitely return for future maintenance on my Audi Q7. Mike Colles was straight It was very easy and pleasant working with this service team. I will definitely return for future maintenance on my Audi Q7. Mike Colles was straightforward and went above and beyond by taking my vehicle over to Illinois AirTeam for me. More

Amazing service department team! Ted, Rick and the team do an amazing job of taking me through the service process - from appointment to completion. I highly recommend the team! Ted, Rick and the team do an amazing job of taking me through the service process - from appointment to completion. I highly recommend the team! More

A EXCEPTIONAL EXPERIENCE Mike was great to work with, as was the entire team at Audi Hoffman Estates. While at the dealership, I always felt that my problems were being taken Mike was great to work with, as was the entire team at Audi Hoffman Estates. While at the dealership, I always felt that my problems were being taken care of and with a high priority. More

Great service Brought vehicle in for recall service. Great customer service, repairs completed early and vehicle was cleaned and ready for me to pick up when I arr Brought vehicle in for recall service. Great customer service, repairs completed early and vehicle was cleaned and ready for me to pick up when I arrived. More

Excellent service Ted went above and beyond with our service. Very trustful and professional. We are so pleased with the service received and will continue to be s loy Ted went above and beyond with our service. Very trustful and professional. We are so pleased with the service received and will continue to be s loyal customer More

Service Scheduled service was great, as always. I would recommend Schaumburg Audi without any hesitation. Service staff is always great to deal with and keeps Scheduled service was great, as always. I would recommend Schaumburg Audi without any hesitation. Service staff is always great to deal with and keeps the customer informed. More

Emergency services I had a tire blow out from pot holes. Service and hospitality at this location was excellent. Mike was very professional and accomodating in dealing w I had a tire blow out from pot holes. Service and hospitality at this location was excellent. Mike was very professional and accomodating in dealing with the severity of the situation. More

Amazing service Every time i crisis the dealership I’m always treated with the utmost respect. There is just a different vibe when you walk into the service departme Every time i crisis the dealership I’m always treated with the utmost respect. There is just a different vibe when you walk into the service department vs any other dealership I’ve EVER been in and that’s what make it difference. Same faces that greet you with a warm welcome and show that they truly care to help. More

Super helpful Rick and the team were beyond helpful with taking care of my S4. Rick is always a pleasure to work and deal with. Never tries to sell me work I don’ Rick and the team were beyond helpful with taking care of my S4. Rick is always a pleasure to work and deal with. Never tries to sell me work I don’t need and doesn’t get annoyed when I call for updates. Rick and the service manager Andy helped me out in a big way on my last service. Couldn’t have asked for a better experience!! More