Audi Hoffman Estates - Service Center

Written comments This will be the last time I respond to your survey, as I do not appreciate having to spend the time writing a mandatory review. A simple multiple cho This will be the last time I respond to your survey, as I do not appreciate having to spend the time writing a mandatory review. A simple multiple choice survey should be sufficient, and meet your needs for feedback. And an optional written section can be included for a more detailed response if needed by the customer (not by you). More

Extra service Brought my car in that day and rich found me a loaner when they didn't have one , had to order parts for my car and had it back in a couple of days . Brought my car in that day and rich found me a loaner when they didn't have one , had to order parts for my car and had it back in a couple of days . More

Pleased with service I had an unusual repair that surprised me, but Mike Colles and a service manager worked with me to resolve the issue and get my car fixed. I had an unusual repair that surprised me, but Mike Colles and a service manager worked with me to resolve the issue and get my car fixed. More

Great Comfortable, clean, and enjoyed coffee why I waited. Fast service! excellent service! I will definitely continue to go back. Everyone there was very f Comfortable, clean, and enjoyed coffee why I waited. Fast service! excellent service! I will definitely continue to go back. Everyone there was very friendly and helpful. More

Service Ted was professional and prompt. Ted followed up with me with the status of my vehicle and did what he said he was going to do and advised on future Ted was professional and prompt. Ted followed up with me with the status of my vehicle and did what he said he was going to do and advised on future service. Thanks Ted More

Great experience! First time at Audi of Hofmann Estates and the experience was excellent. Service started on time and was finished within the indicated time frame. My s First time at Audi of Hofmann Estates and the experience was excellent. Service started on time and was finished within the indicated time frame. My service coordinator was cordial and punctual. Overall great experience. More

Totally satisfied Rik Kelstrom is a true proffesional, that will make sure that your concerns and or maintenace is done to the highest standards. Would not consider se Rik Kelstrom is a true proffesional, that will make sure that your concerns and or maintenace is done to the highest standards. Would not consider servicing my Audi’s anywhere else. More

Professional and Courteous Service Very efficient and professional staff. Thorough inspection after factory campaign was completed. Good experiences with both the service and parts depa Very efficient and professional staff. Thorough inspection after factory campaign was completed. Good experiences with both the service and parts departments. I fully expect to continue a relationship with this dealership and will recommend other Audi owners. More

Exceptional Service by Michael Torelli Michael Torelli went above and beyond with his communication, handling of my new tires, and cleaning the car. Michael is a true asset to your dealersh Michael Torelli went above and beyond with his communication, handling of my new tires, and cleaning the car. Michael is a true asset to your dealership. More

Timely Service, Strong Knowledge, Helpul Communication My Audi has APR Stage 2 tuning and performance parts and was having troubles with the extreme Chicago cold causing the EPC indicator and check engine My Audi has APR Stage 2 tuning and performance parts and was having troubles with the extreme Chicago cold causing the EPC indicator and check engine indicators came on. In less than 24 hours after I had called and to bring my car in, they had identified the spark plug issue and recommended other 55-65k milestone maintenance. Less than 24 hours after that they called and my car was ready for pickup. More