Audi Hoffman Estates - Service Center

No comment Check engine light came on after paying for a $1,800 service and they didn’t do anything about it but try to clear it still doesn’t drive like they sa Check engine light came on after paying for a $1,800 service and they didn’t do anything about it but try to clear it still doesn’t drive like they said More

A great experience I really appreciate the time Ted took to ensure that my vehicle service was handled and to also care for a dent in the side of the vehicle that was co I really appreciate the time Ted took to ensure that my vehicle service was handled and to also care for a dent in the side of the vehicle that was covered by the dent protection program. He was professional, courteous and efficient. More

Great experience . The process to schedule, drop off, and pick up is very easy and smooth. I left with a fully serviced car that was nice and clean . The process to schedule, drop off, and pick up is very easy and smooth. I left with a fully serviced car that was nice and clean More

Service Friendly service good prices and fast service mike colles was really helpful give me a call the next day with the final price and details about my ca Friendly service good prices and fast service mike colles was really helpful give me a call the next day with the final price and details about my car i recommend Audi of Hoffman estates More

Very helpful and informative The service team was very helpful in explaining what work needed to be performed and why. In addition, the technician working on my vehicle sent a vid The service team was very helpful in explaining what work needed to be performed and why. In addition, the technician working on my vehicle sent a video showing the problem areas. This video was extremely helpful in understanding why the work was needed, and provided an opportunity to see for myself what the issue was. Lastly, Rick worked with the extended warranty staff on my behalf. He handled all of the follow-up and necessary photos and forms. It was wonderful! I can very strongly recommend the service team at Audi Hoffman Estates. More

A4 service Service was very good, check in and info updates were also very good. Only drawback is the cost - I thought it was expensive, unnecessarily so, but no Service was very good, check in and info updates were also very good. Only drawback is the cost - I thought it was expensive, unnecessarily so, but not altogether surprising since you charge $76 for 4 spark plugs?! More

Outstanding attention to detail I gave this team 5 starts because of their exceptional customer service and profession attitude from the moment I pulled my car in for service. I gave this team 5 starts because of their exceptional customer service and profession attitude from the moment I pulled my car in for service. More

Recall and alignments. Good, professional service. Provided all necessary info and timeline of repair. Loaner car was ready. Overall I was very pleased abou and alignments. Good, professional service. Provided all necessary info and timeline of repair. Loaner car was ready. Overall I was very pleased about the experience. More

Exceptional Service Richard Kelstrom, was an exceptional service consultant who truly gets the customer satisfaction and loyalty. He might be doing his job but the way he Richard Kelstrom, was an exceptional service consultant who truly gets the customer satisfaction and loyalty. He might be doing his job but the way he treated me showed that he respected my time and understood the issues, his that attitude and dedication to service has earned Audi a long time customer and someone who will always have good things to say about the brad and the people this dealership hires. More

Fast, reliable service, good customer service Having your car serviced it's never a good experience as is. But the guys guys ar Audi Hoffman estates made it a lot better. Good customer service and Having your car serviced it's never a good experience as is. But the guys guys ar Audi Hoffman estates made it a lot better. Good customer service and on time with promise service delivery. More