Audi Hoffman Estates - Service Center

20K Appointment All of my questions were answered thoroughly. They told me it would take an hour, and it took just less than an hour. I will be coming back. All of my questions were answered thoroughly. They told me it would take an hour, and it took just less than an hour. I will be coming back. More

Great Service, Trusted Resource I had new tires put on and I decided that I should also get an alignment. The car was pulling a bit and new tires need to be aligned correctly. The ap I had new tires put on and I decided that I should also get an alignment. The car was pulling a bit and new tires need to be aligned correctly. The appointment was easy to set up and the service writer (Mike) and mechanic (Anthony McGrath) were fabulous as usual. I trust these guys to always do a great job and to be straight with me. Everything turned out great. More

Terrible Experience I always have a fantastic experience at Audi, but this was very different. Please treat ALL customers with respect, courtesy and professionalism. This I always have a fantastic experience at Audi, but this was very different. Please treat ALL customers with respect, courtesy and professionalism. This Audi Service Center needs to do better! More

Taken care of by Mike I had to bring in my car last minute because of headlight issues. Mike was able to take care of everything and took care of two open recalls on my ca I had to bring in my car last minute because of headlight issues. Mike was able to take care of everything and took care of two open recalls on my car as well. Everything was done quickly and I feel that the service at your Audi dealership was exceptional. More

Recall/Door dent This review is all good, Rick took care of everything from scheduling, car loaner, greeted me when I came in, and makes me feel like family, that’s on This review is all good, Rick took care of everything from scheduling, car loaner, greeted me when I came in, and makes me feel like family, that’s one of the reason I own 2 new Audi’s. Service is 110% and the sales is 110%. More

30k Service Easy making of appointment, fast check in for work, updating via texts by the tech and in person by Mike, and a nice clean car in as little a time as Easy making of appointment, fast check in for work, updating via texts by the tech and in person by Mike, and a nice clean car in as little a time as possible. You can’t ask for better service. More

Recall and 45k service Excellent customer service. All work completed in a timely fashion. Recalls and service completed as promised by Mike Colles. I will definitely be bac Excellent customer service. All work completed in a timely fashion. Recalls and service completed as promised by Mike Colles. I will definitely be back for future services as needed. More

Service treated well Ted did a great job of communicating with me and working on one of those hard to diagnose problems. He offered a great alternative solution to furthe Ted did a great job of communicating with me and working on one of those hard to diagnose problems. He offered a great alternative solution to further diagnose the problem. More

Service Nice and clean area friendly environment good service it’s was for recall fluids pump replaced because over heating thanks you thank you thanks you t Nice and clean area friendly environment good service it’s was for recall fluids pump replaced because over heating thanks you thank you thanks you thanks again More

Very good as always Your service area everyone in it is very very good I’ve dealt with three different men service man and every single one has been fantastic that’s wha Your service area everyone in it is very very good I’ve dealt with three different men service man and every single one has been fantastic that’s what we keep on coming back More