Audi Hoffman Estates - Service Center

Service Nice and clean area friendly environment good service it’s was for recall fluids pump replaced because over heating thanks you thank you thanks you t Nice and clean area friendly environment good service it’s was for recall fluids pump replaced because over heating thanks you thank you thanks you thanks again More

Audi recall I have been very satisfied with Hoffman Estates Audi. They always greet me right away. They always take good care of my car. They always make sure tha I have been very satisfied with Hoffman Estates Audi. They always greet me right away. They always take good care of my car. They always make sure that I have a car that is maintained properly and all points of the car are given a good thorough check. I am alerted if there are are any problems orIf all is satisfactory. The agent that worked with me to check me in was very professional and friendly. He definitely answered all of my question! The car was finished in less the time then first stated. My car was clean and waiting for me and I am grateful for another successful visit to Hoffman Estates Audi More

Always a great experience Whenever I need to bring in my Audi for service, it is always such a good experience! The car is serviced properly and the car is always clean. I actu Whenever I need to bring in my Audi for service, it is always such a good experience! The car is serviced properly and the car is always clean. I actually enjoy the waiting room where there is coffee, water and some snacks. I like to sit at a tale where I can get work done. This last time I actually stayed for awhile after my car was ready because it was easy to get work done and they were done sooner than anticipated. More

Car check up I appreciate your excellent customer service and you’re clear communication in all areas to maintain my beautiful automobile and keep it running like I appreciate your excellent customer service and you’re clear communication in all areas to maintain my beautiful automobile and keep it running like a tiger!!! Thanks Ted for taking care of everything !!! He’s the service adviser. I feel that he doesn’t “over sell” but keeps your vechical running to the best of it’s abilities C Norman Barrington More

tire replacement and 55K service Thanks to Mike Torelli for getting my Q5 set up with a new tire installation /. Front end alignment & 55K service. Everything was done to satisfactio Thanks to Mike Torelli for getting my Q5 set up with a new tire installation /. Front end alignment & 55K service. Everything was done to satisfaction and they gave it a nice wash too! Appreciate the service center at Hoffman Estates Audi... and I’ve recently recommended Audi’s to friends who are looking for a new car and always mention the quality of the service More

Great people to deal with I love going to this Audi dealer for service, They get you in and out. also the video of the service is pretty cool. I would highly recommend Mike als I love going to this Audi dealer for service, They get you in and out. also the video of the service is pretty cool. I would highly recommend Mike also. Thank you More

Standard luxury brand treatment The rating lost a few stars because my vehicle's front license plate frame, plate and mount were damaged in the dealership's car wash. I had my front The rating lost a few stars because my vehicle's front license plate frame, plate and mount were damaged in the dealership's car wash. I had my front license plate mounted on a tow hook adapter rather than on the middle of my bumper because I find that more aesthetically pleasing. More

Rick Kelstrom- Experience Very professional, with outstanding customer service! My starter on my vehicle went out during the holidays. Rick was very helpful in assisting me wit Very professional, with outstanding customer service! My starter on my vehicle went out during the holidays. Rick was very helpful in assisting me with this issue. He took his time and explained every detail in regards to the situation. Rick was so helpful from start to finish, providing excellent customer service. It’s people like Rick that makes me continue to service my vehicle, and purchase vehicles at Audi Hoffman Estates. I see Rick as a major asset to the Service department. Kudos to Rick! More

Service with Mike Torelli Mike Torelli is always so great to work with. he’s always nice, helpful, professional and makes sure that I always get in and out in as little time a Mike Torelli is always so great to work with. he’s always nice, helpful, professional and makes sure that I always get in and out in as little time as possible. More

Service The service was timely and they kept me updated every step of the way, in a polite and friendly manner. They also made sure to inspect and locate all The service was timely and they kept me updated every step of the way, in a polite and friendly manner. They also made sure to inspect and locate all issues, not just the one I had come in for. More