Audi Hoffman Estates - Service Center

Great Service Great service, fast, courteous, also received a loaner vehicle! Nice facility with ample amenities for people waiting for the work to be completed on Great service, fast, courteous, also received a loaner vehicle! Nice facility with ample amenities for people waiting for the work to be completed on their vehicles More

Awesome service Great experience with this service recommended. Friendly people, Mike torelli help me with my recall, proviide excellent service, give me good loaner Great experience with this service recommended. Friendly people, Mike torelli help me with my recall, proviide excellent service, give me good loaner car. If you ever got to service ask for Mike More

Indifference. First the good: they were able to get me in on short notice. The video report was also helpful. The bad: no other service tech advisor wanted to talk First the good: they were able to get me in on short notice. The video report was also helpful. The bad: no other service tech advisor wanted to talk with me and even turned their back to me when I approached them for assistance (my tech was out at lunch). The other advisors gave some of the dirtiest looks I’ve ever encountered at a service center. Perhaps they were having a bad day, but that should not be evident to the customers in the service center. Also, no one could explain why I was being charged a disposal fee when no material, including fluids, were disposed of. More

Best Audi Center near Ohare! Treating EVERYONE that walks through your doors like you prefer to be treated will bring the Best results overall! No one should ever feel like they’r Treating EVERYONE that walks through your doors like you prefer to be treated will bring the Best results overall! No one should ever feel like they’re being ignored or discriminated ?🏾 More

10k service Car was ready when promised and given back to me very clean. Video and written explanation was great! Nice job always nice to go here. Car was ready when promised and given back to me very clean. Video and written explanation was great! Nice job always nice to go here. More

Very courteous and helpful. The service department was exceptional. While I waited I received text notification of what they were doing to my car and did a complete service check The service department was exceptional. While I waited I received text notification of what they were doing to my car and did a complete service check of my car that was sent to my phone as a video. WOW! More

Brake replacement Good experience the service was completed on time actually ahead of schedule. Rick was very professional and handled all my questions confidently. Hig Good experience the service was completed on time actually ahead of schedule. Rick was very professional and handled all my questions confidently. Highly recommend the facility. More

Mike Colles is simply awesome ! He is great managing customers , great attitude and friendliness. Mike Colles is simply awesome ! He is great managing customers , great attitude and He is great managing customers , great attitude and friendliness. Mike Colles is simply awesome ! He is great managing customers , great attitude and friendliness.. More

65k check up. I always get good service and recommendations. This is my second Audi and I can say I have not had a bad visit or service. I always get good service and recommendations. This is my second Audi and I can say I have not had a bad visit or service. More

Recall repair I’ve been to other Audi dealerships for service in the past and this is the only one I will return to. They consistently offer great service. I’ve been to other Audi dealerships for service in the past and this is the only one I will return to. They consistently offer great service. More