Audi Hoffman Estates - Service Center

Maintenance reset I came in for rest maintenance message on my dashboard, as I did my oils change elsewhere. The service person came out talk to me and delivered a surp I came in for rest maintenance message on my dashboard, as I did my oils change elsewhere. The service person came out talk to me and delivered a surprise news, that my car has free maintenance here. I bought my car as used, and didn’t know the car still have free maintenance. Thanks to the service guy spent the time explain this to me. It certainly made my day. More

Q5 20k Service Brought my car in for the 20k Service. My service adviser Rick was very personable and knowledgeable. The entire service team is very friendly and he Brought my car in for the 20k Service. My service adviser Rick was very personable and knowledgeable. The entire service team is very friendly and helpful. More

Always make me feel that I'm a valued customer and take care When I arrive they welcome me and treat me as a valued customer. They listen to my service needs and concerns and take care of them promptly. I would When I arrive they welcome me and treat me as a valued customer. They listen to my service needs and concerns and take care of them promptly. I would recommend this dealership to friends and family. The service department, Rick Kelstrom is the best. More

Service Appointment Nov 3 2018 Ted McConnell was very friendly and knowledgeable. The video option is definitely an example of “full service” that makes for a better customer experi Ted McConnell was very friendly and knowledgeable. The video option is definitely an example of “full service” that makes for a better customer experience and separates your dealership from other service centers. More

Engine light keeps coming on You can’t fix my car right .i have taken this car into the shop many times and it is never repaired right . After spending $4000 it still isn’t right You can’t fix my car right .i have taken this car into the shop many times and it is never repaired right . After spending $4000 it still isn’t right More

Excellent customer service I liked the option to get a video of the service person performing the service on my car and Mike Torelli was great to work with and made the process I liked the option to get a video of the service person performing the service on my car and Mike Torelli was great to work with and made the process simple and straight forward. More

This place is the best! Couldn't be happier with Andy and his service team. Their professionalism, and their willingness to go above and beyond is top notch! Everyone should Couldn't be happier with Andy and his service team. Their professionalism, and their willingness to go above and beyond is top notch! Everyone should service and buy their cars here. More

Recall Scheduling is very accommodating and wait time for service call is at or less than the time given. Pleasant waiting area, friendly and professional s Scheduling is very accommodating and wait time for service call is at or less than the time given. Pleasant waiting area, friendly and professional service. More

Great Service Dept Great friendly service. Quick turnaround on the loaner they provided. I was in and out and on my way within 10 min. I would highly recommend them to a Great friendly service. Quick turnaround on the loaner they provided. I was in and out and on my way within 10 min. I would highly recommend them to anyone. More

Service Overall I had a good experience as a customer. Quality repairs are always good and the staff are always attentive and ready to help you out. Overall I had a good experience as a customer. Quality repairs are always good and the staff are always attentive and ready to help you out. More