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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,818 Reviews

3,817 Reviews of Audi Hoffman Estates - Service Center

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November 05, 2018

Recall for Coolant pump Work and car ready when advisor said it would be. Only issue was there was water left on floormat after they washed car, may have been in porters shoe More

by herman.flowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
November 04, 2018

Outstanding Service Dept I have been a customer for fifteen years and I have nothing but the highest marks for the service department and its advisors. They are knowledgeable More

by sharktank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Turner, Ted McConnell, Rick Kelstrom, Mike Torelli
November 04, 2018

Excellent Service for many years I brought my car in for regular maintenance as I have done for over 14 hours years. The excellent servie is the what keeps me coming back year after y More

by dpaulson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
November 02, 2018

Quality Service Easy appointment scheduling, Service team is very knowledgeable, friendly and always professional. Multi-point Inspection results and short Service T More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 02, 2018

Oil change with Rick- Awesome experience! Rick is great! Rick is awesome and very helpful. I will recommend people to see Rick if they have any service problems with their Audi car. Rick Rocks!!! More

by VEROMORMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 01, 2018

engine bauging since diesel fix Mike Torelli is always great to work with. He is respectful of me and my time. Always patent with all my questions. I liked the idea of the video but More

by Mary Myzia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
November 01, 2018

Great experience The team at Hoffman Audi always goes out of there way to be helpful, efficient, accommodating. great group. Mike even offered to drive me to get food More

by Karent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Maciunas, Mike Torelli
November 01, 2018

Costumer Experience Overall service is great but I do expect more updates and call backs. Everything else is as good as it can get. Repaid get done by the end of the day More

by ART.VEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Colles
November 01, 2018

Great consumer service!! Rick is a great guy to work with. He is always courteous, professional and very responsive to your questions or concerns. Thanks for your fantastic co More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 01, 2018

Error code diagnostic Service is done extremely well and professional. Quality is evident in everything you do I feel cared about and for as a customer. Price is Audi con More

by THEJENNINGS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
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