Audi Hoffman Estates - Service Center

1 visit after 10000 miles I am very satisfy with the services on Saturday November 10, 2018 . I enjoy that the time was last than I thought and everything went smoothly. I am very satisfy with the services on Saturday November 10, 2018 . I enjoy that the time was last than I thought and everything went smoothly. More

09 A3 Mike made our service visit easy. He communicated daily and let me know what to expect at every opportunity. I indicated that text messaging was prefe Mike made our service visit easy. He communicated daily and let me know what to expect at every opportunity. I indicated that text messaging was preferable and Mike effectively sent me updates via text. More

Distorted side-view mirror The driver's side-view mirror distorted the images - the oncoming cars were magnified in one area & then shrunk back down in other areas of the mirror The driver's side-view mirror distorted the images - the oncoming cars were magnified in one area & then shrunk back down in other areas of the mirror. It took 2 replacement mirrors to get a mirror with less distortion. More

Awesome Everyone is so happy and helpful, Rick Kelstrom is amazing, always takes care of me, makes me feel like I don’t need to worry about anything regarding Everyone is so happy and helpful, Rick Kelstrom is amazing, always takes care of me, makes me feel like I don’t need to worry about anything regarding my car. Everything is done on time and whatever time is promised is the time I get my car on. So happy with every service appt I have had so far ! More

Checking engine light The Audi service center had always been great. They friendly and caring. They’re provide detail explanation of the issue and include a video. I love t The Audi service center had always been great. They friendly and caring. They’re provide detail explanation of the issue and include a video. I love that! Ted from Service dept is like family. More

Q5 Detail As with all other service on my car making the appointment was quick and professional. I was greeted immediately upon arrival and informed on estimat As with all other service on my car making the appointment was quick and professional. I was greeted immediately upon arrival and informed on estimated timing for completion. The Hoffman Estates team is great. More

Great Service! Last minute call to see if I could get in. No problem. Car was met and taken immediately away to the Service Bay. All work done within an hour. Re Last minute call to see if I could get in. No problem. Car was met and taken immediately away to the Service Bay. All work done within an hour. Really easy and fast. Couldn't be happier. More

Excellent Everyone was courteous and helpful and my car was washed, as always. A loaner car was provided, allowing a close look at another new AUDI model. Everyone was courteous and helpful and my car was washed, as always. A loaner car was provided, allowing a close look at another new AUDI model. More

Recall work Rick has always done a great job facilitating and ensuring timely communication and completion Has always been thoughtful in his recommendations prov Rick has always done a great job facilitating and ensuring timely communication and completion Has always been thoughtful in his recommendations providing honest feedback and good advice More

Service was great. Service was timely. The car was returned clean and the service dept even removed a scratch in the paint. Happy with my experience. Thank you. Service was timely. The car was returned clean and the service dept even removed a scratch in the paint. Happy with my experience. Thank you. More