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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,842 Reviews

3,842 Reviews of Audi Hoffman Estates - Service Center

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November 01, 2018

engine bauging since diesel fix Mike Torelli is always great to work with. He is respectful of me and my time. Always patent with all my questions. I liked the idea of the video but More

by Mary Myzia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
November 01, 2018

Great experience The team at Hoffman Audi always goes out of there way to be helpful, efficient, accommodating. great group. Mike even offered to drive me to get food More

by Karent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Maciunas, Mike Torelli
November 01, 2018

Costumer Experience Overall service is great but I do expect more updates and call backs. Everything else is as good as it can get. Repaid get done by the end of the day More

by ART.VEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Colles
November 01, 2018

Great consumer service!! Rick is a great guy to work with. He is always courteous, professional and very responsive to your questions or concerns. Thanks for your fantastic co More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
November 01, 2018

Error code diagnostic Service is done extremely well and professional. Quality is evident in everything you do I feel cared about and for as a customer. Price is Audi con More

by THEJENNINGS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
November 01, 2018

Painless Brought my wife’s A5 in for a recall on a part. Service team was gracious and polite and the experience was painless. Would recommend this dealership More

by mzanks
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
October 31, 2018

Best technician in the business I've been to many different dealerships. This is the only one where the techs actually car about my car and me. Other dealerships write no problem f More

by Audistud80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe been there 17yrs, Ted McConnell
October 31, 2018

Efficient service visit I went in to have my 20k service on my A5 Sportback and was told there was also a camera update that needed done and it would take about 2 1/2 hours. More

by David England
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Jacek Rudzinski
October 31, 2018

Tires changed oil change They are very friendly and helpful......would recommend them to anybody interested in buying a car or need service on there vehicle ...thank you agai More

by STOCKSHEILA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Torelli, Mike Colles
October 30, 2018

Service - while I waited Completed On time -delivered as promised. The complete team from service, parts and cashier are always “wecloming”, friendly and professional. I am More

by guyfshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Mike Torelli
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