Audi Hoffman Estates - Service Center

Scheduled maintence with system updates In and out quickly for a 20K scheduled maintence along with system updates. Service advisor Rick Kelstrom was accommodating in fast turn around since In and out quickly for a 20K scheduled maintence along with system updates. Service advisor Rick Kelstrom was accommodating in fast turn around since I was waiting. Waiting area comfortable and a text message saying my service was complete along with the service diagnostics is appreciated. More

Great Mike was helpful and professional. Kept me informed on satis. Car was very clean after completing. Great dealership and always satisfied I will c Mike was helpful and professional. Kept me informed on satis. Car was very clean after completing. Great dealership and always satisfied I will continue to come back to this dealership More

All around great svc I toured the showroom and it appears that Audi continues to “miss the boat” on electric cars. Many beautiful examples of peak ICE’s in the showroom. I toured the showroom and it appears that Audi continues to “miss the boat” on electric cars. Many beautiful examples of peak ICE’s in the showroom. Way too complex and difficult to maintain. Ask me how I know. I’ve owned Audi’s for 30+ years and engineering, fit & finish have always been great, ... software not so much. Future cars are all about intuitive software. Did I mention it should be simple and intuitive? ok End of rant. Good luck! More

Awesome service as usual! Audi Hoffman Estates is the best Audi Dealership that I have ever experienced and I use them for all of my needs. Top notch service and workmanship. Audi Hoffman Estates is the best Audi Dealership that I have ever experienced and I use them for all of my needs. Top notch service and workmanship. More

Good service Hoffman estates Audi service center was easy and convenient and back on the the road the same day. This was our first matennance of our new Q7 Hoffman estates Audi service center was easy and convenient and back on the the road the same day. This was our first matennance of our new Q7 More

Very good. good service and friendly. Finish the job what we request and need. Rate is acceptable but should can do better. Good suggestion what should keep the good service and friendly. Finish the job what we request and need. Rate is acceptable but should can do better. Good suggestion what should keep the car running smooth. More

Friendly, very clear with explanation and was quick. Everything was good. Would recommend this dealership and would come back to purchase a vehicle. Mike was great, explained everything and was very clea Everything was good. Would recommend this dealership and would come back to purchase a vehicle. Mike was great, explained everything and was very clear with what needed to get done. More

Very quick Very good service. A recall on the car. Will be taken care of in December. Hope it goes as fast as this time did thankd Very good service. A recall on the car. Will be taken care of in December. Hope it goes as fast as this time did thankd More

Awesome experience I haven't taken my car to a mechanic in 15 years. I bought a Q5 for my wife and decided to have a mechanic look over thecar as well. The master mechan I haven't taken my car to a mechanic in 15 years. I bought a Q5 for my wife and decided to have a mechanic look over thecar as well. The master mechanic took a video of the car summarizing the finding, and completed a large checklist, which I was provided. Polite, professional, extremely informative and overall excellent service. More

I'd give it 10 stars Hoffman Audi does an awesome job with service ! I was there for a recall and the car was ready in less than an hour and I was grateful for the turn ar Hoffman Audi does an awesome job with service ! I was there for a recall and the car was ready in less than an hour and I was grateful for the turn around! More