Audi Hoffman Estates - Service Center

engine bauging since diesel fix Mike Torelli is always great to work with. He is respectful of me and my time. Always patent with all my questions. I liked the idea of the video but Mike Torelli is always great to work with. He is respectful of me and my time. Always patent with all my questions. I liked the idea of the video but please hold the mike further from the engine. I had to listen many times to get bits and pieces. More

Great experience The team at Hoffman Audi always goes out of there way to be helpful, efficient, accommodating. great group. Mike even offered to drive me to get food The team at Hoffman Audi always goes out of there way to be helpful, efficient, accommodating. great group. Mike even offered to drive me to get food while I waited for an.oil change because I asked where some places were within walking distance. Everyone there is friendly...love the Audi family! More

Costumer Experience Overall service is great but I do expect more updates and call backs. Everything else is as good as it can get. Repaid get done by the end of the day Overall service is great but I do expect more updates and call backs. Everything else is as good as it can get. Repaid get done by the end of the day and that’s what matters most. More

Great consumer service!! Rick is a great guy to work with. He is always courteous, professional and very responsive to your questions or concerns. Thanks for your fantastic co Rick is a great guy to work with. He is always courteous, professional and very responsive to your questions or concerns. Thanks for your fantastic consumer service, Rick!! More

Error code diagnostic Service is done extremely well and professional. Quality is evident in everything you do I feel cared about and for as a customer. Price is Audi con Service is done extremely well and professional. Quality is evident in everything you do I feel cared about and for as a customer. Price is Audi consistent which is very high. In this case nearly 200 to read diagnostic trouble codes, 100 for an oil change and 77 for wipers More

Painless Brought my wife’s A5 in for a recall on a part. Service team was gracious and polite and the experience was painless. Would recommend this dealership Brought my wife’s A5 in for a recall on a part. Service team was gracious and polite and the experience was painless. Would recommend this dealership. More

Best technician in the business I've been to many different dealerships. This is the only one where the techs actually car about my car and me. Other dealerships write no problem f I've been to many different dealerships. This is the only one where the techs actually car about my car and me. Other dealerships write no problem found and with out an explanation push me out the door More

Efficient service visit I went in to have my 20k service on my A5 Sportback and was told there was also a camera update that needed done and it would take about 2 1/2 hours. I went in to have my 20k service on my A5 Sportback and was told there was also a camera update that needed done and it would take about 2 1/2 hours. I was pleasantly surprised when it only took about 90 minutes door to door. More

Tires changed oil change They are very friendly and helpful......would recommend them to anybody interested in buying a car or need service on there vehicle ...thank you agai They are very friendly and helpful......would recommend them to anybody interested in buying a car or need service on there vehicle ...thank you again More

Service - while I waited Completed On time -delivered as promised. The complete team from service, parts and cashier are always “wecloming”, friendly and professional. I am Completed On time -delivered as promised. The complete team from service, parts and cashier are always “wecloming”, friendly and professional. I am confident in Audi Hoffman Estates ability to provide excellent service. More