Audi Hoffman Estates - Service Center

Service Appointment Nov 3 2018 Ted McConnell was very friendly and knowledgeable. The video option is definitely an example of “full service” that makes for a better customer experi Ted McConnell was very friendly and knowledgeable. The video option is definitely an example of “full service” that makes for a better customer experience and separates your dealership from other service centers. More

Engine light keeps coming on You can’t fix my car right .i have taken this car into the shop many times and it is never repaired right . After spending $4000 it still isn’t right You can’t fix my car right .i have taken this car into the shop many times and it is never repaired right . After spending $4000 it still isn’t right More

Excellent customer service I liked the option to get a video of the service person performing the service on my car and Mike Torelli was great to work with and made the process I liked the option to get a video of the service person performing the service on my car and Mike Torelli was great to work with and made the process simple and straight forward. More

This place is the best! Couldn't be happier with Andy and his service team. Their professionalism, and their willingness to go above and beyond is top notch! Everyone should Couldn't be happier with Andy and his service team. Their professionalism, and their willingness to go above and beyond is top notch! Everyone should service and buy their cars here. More

Recall Scheduling is very accommodating and wait time for service call is at or less than the time given. Pleasant waiting area, friendly and professional s Scheduling is very accommodating and wait time for service call is at or less than the time given. Pleasant waiting area, friendly and professional service. More

Great Service Dept Great friendly service. Quick turnaround on the loaner they provided. I was in and out and on my way within 10 min. I would highly recommend them to a Great friendly service. Quick turnaround on the loaner they provided. I was in and out and on my way within 10 min. I would highly recommend them to anyone. More

Service Overall I had a good experience as a customer. Quality repairs are always good and the staff are always attentive and ready to help you out. Overall I had a good experience as a customer. Quality repairs are always good and the staff are always attentive and ready to help you out. More

Recall for Coolant pump Work and car ready when advisor said it would be. Only issue was there was water left on floormat after they washed car, may have been in porters shoe Work and car ready when advisor said it would be. Only issue was there was water left on floormat after they washed car, may have been in porters shoes. More

Outstanding Service Dept I have been a customer for fifteen years and I have nothing but the highest marks for the service department and its advisors. They are knowledgeable I have been a customer for fifteen years and I have nothing but the highest marks for the service department and its advisors. They are knowledgeable ,helpful, friendly and very courteous .The dealership and its staff are first rate and make you feel appreciated and welcome. My compliments keep up the great work. More

Excellent Service for many years I brought my car in for regular maintenance as I have done for over 14 hours years. The excellent servie is the what keeps me coming back year after y I brought my car in for regular maintenance as I have done for over 14 hours years. The excellent servie is the what keeps me coming back year after year. More