Audi Hoffman Estates - Service Center

excellent customer service The service advisor Mike Torelli was very courteous and answered all my questions. He was Very friendly and patient and explained to me all the detail The service advisor Mike Torelli was very courteous and answered all my questions. He was Very friendly and patient and explained to me all the details More

Great service I always scedule my service with Mike Torelli. Mike always makes sure I’m scheduled when I need and I’m in and out in a timely manner. He always expl I always scedule my service with Mike Torelli. Mike always makes sure I’m scheduled when I need and I’m in and out in a timely manner. He always explaines everything that was done to my car and anything that needs to be done. More

Great experience The service department was fantastic. The technician also did a video evaluating my car. Customer contact was very courteous and extremely informative The service department was fantastic. The technician also did a video evaluating my car. Customer contact was very courteous and extremely informative. Great job everyone! More

Outstanding service department My car was there for a repair they gave me a loaner car and fixed my car ,replaced all parts necessary with no extra charge drive like brand new. Mike My car was there for a repair they gave me a loaner car and fixed my car ,replaced all parts necessary with no extra charge drive like brand new. Mike Torelli did a good job and can't think him good enough . More

Top notch service! Excellent service from the Audi Hoffman Estates team, especially my service consultant Rick who makes bringing in my vehicle for service a painless ex Excellent service from the Audi Hoffman Estates team, especially my service consultant Rick who makes bringing in my vehicle for service a painless experience. He ensures the work is completed within the specified timeframe discussed & is always professional! More

Pleasant people Wait time ok Wait time not bad but I was not informing what happened I thought it was battery which is what but I was expecting someone to let me know that before Wait time not bad but I was not informing what happened I thought it was battery which is what but I was expecting someone to let me know that before it was replaced! I have the extended warranty so it was no charge but if there was one I wanted the option of going somewhere else less expensive if I needed too More

Awesome Very professional and good service. Willing to pay the extra length to help and look at options. I will definitely recommend this dealer to others. Very professional and good service. Willing to pay the extra length to help and look at options. I will definitely recommend this dealer to others. More

Stellar service as usual I have brought my last 3 Audi's to this location and the service team is amazing. Mike Torelli always goes the extra mile to ensure 100% customer sat I have brought my last 3 Audi's to this location and the service team is amazing. Mike Torelli always goes the extra mile to ensure 100% customer satisfaction is obtained. Spotless environment with comfortable waiting room! More

As usual, a very good experience. This service department has always performed very well, and I have full faith in them. I have no plans to move away from Audi in general, and the Hof This service department has always performed very well, and I have full faith in them. I have no plans to move away from Audi in general, and the Hoffman Estates dealership specifically. More