Back

Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,842 Reviews

3,842 Reviews of Audi Hoffman Estates - Service Center

Sort by
October 30, 2018

Fluids top off Rick is always very helpful and informative. He will go the extra mile to make sure everything is taken care of. He even returns phone calls. More

by LATARAAALLEN
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
October 30, 2018

Everything about the service was perfect! Dropped off the car for the air bag recall just after 7:30, got a ride to work from super-friendly Bill in a new Q5. At 10, received a text with a lin More

by JEFFERY.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill (shuttle driver), Ted McConnell
October 30, 2018

Informative but lacks some details There was no service advisor around when i picked up my vehicle. I was not told warranty parts were ordered so i dont know how I be contacted for foll More

by JACKI0614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
October 29, 2018

Good overall. Great service advisor. The only problem was the 2:15 service time. Oil change and a few more things can be handled in 1-1.5 hours More

by GUCELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
October 29, 2018

Efficient I took my Q5 in for my first 10,000 mile check and I was able to get an appointment very easily and the vehicle was done before the approximate time. More

by WENDY.ELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
October 28, 2018

Recall I will certainly be switching from Audi of Westmont. The staff is more knowledgeable and efficient. The facility is also outstanding. From booking the More

by cavallariman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
October 27, 2018

Very good; I didn't have an appt. but my problem was addressed & a part is being ordered. Mike Torelli seemed to care about my problem & was very friendly. More

by HOSKINS81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
October 27, 2018

Ted is great! Awesome service, Ted facilitated my Q7 detail, provided me with a similar or equivalent loaner car and the outcome is great, coming here is a no-brain More

by My Audi 2017 Q7 prestige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
October 26, 2018

Knowledgeable, helpful and honest. Called for service appointment on 10-24-18, brought car in on 10-25-18, work was completed within an hour and a half. Ted McConnell took the time to d More

by RAY.FALBO13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
October 25, 2018

Excellent Service for 14(+) Years I brought my 2004 Audi TT in for service and a thorough inspection after buying it less than 3 weeks ago. They did a very excellent job inspecting my More

by dpaulson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
...
305
...