Audi Hoffman Estates - Service Center

Awesome service and care The service I get each time is amazing and recommend them to everyone! The job is always done on time and done right the first time! The service I get each time is amazing and recommend them to everyone! The job is always done on time and done right the first time! More

15000 maintenance visit I was very pleased with the service. Rick was awesome. He was so friendly and kind. I appreciated the video that was sent from the technician explain I was very pleased with the service. Rick was awesome. He was so friendly and kind. I appreciated the video that was sent from the technician explaining what was done on the car and what he would recommend done. More

Honest & Trustworthy My car was diagnosed quickly and turned out it was a minor one-off issue. A small repair was done and dealership was nice enough not to charge me. My car was diagnosed quickly and turned out it was a minor one-off issue. A small repair was done and dealership was nice enough not to charge me. More

Always Professional Great communications, I was well informed every step of the way, informed of options for services to consider but no high pressure. Ted greeted me imm Great communications, I was well informed every step of the way, informed of options for services to consider but no high pressure. Ted greeted me immediately when I returned to pick up my care and explained everything in detail. More

Great Prompt, professional behavior, very helpful. As a female car owner really appreciate Rick Kelstrom. Treated me with respect. Have had opposite experie Prompt, professional behavior, very helpful. As a female car owner really appreciate Rick Kelstrom. Treated me with respect. Have had opposite experience at other dealerships, esp. VW. Audi Hoffman Estates is great!! More

Brake change Service is always fast and efficient plus everyone at Audi Hoffman estates is very friendly. Will be purchasing another vehicle from here in the futur Service is always fast and efficient plus everyone at Audi Hoffman estates is very friendly. Will be purchasing another vehicle from here in the future. More

Mixed feelings I have been taking my car here for service since purchased new. On previous occasions my car has been returned to me after repairs with a check engine I have been taking my car here for service since purchased new. On previous occasions my car has been returned to me after repairs with a check engine light on. Brought in for tire warrant work, told it was repaired only to find out after returning a day later with a low tire warning, that I was in fact sent back out with a nail still in the tire and that it was never repaired This time the oils separator was replaced. Car was at the Hoffman Estates facility for 3 weeks. Car was returned only half full of oil and someone put 66 miles on it while in possession of repair facility. No explanation was offered for the excess miles out on when pressed. More

Very courteous and friendly The atmosphere was so inviting I didn't even realize that I had waited for my car that long because I was out of there in an hour I really will be com The atmosphere was so inviting I didn't even realize that I had waited for my car that long because I was out of there in an hour I really will be coming back and this will be the only place that I will be getting my Audi service great customer service More

Awesome Thank you to Mike and the whole team! Took care of my car and fixed more than I even know needed to be done! Will always buy my Audi’s here!!! Thank you to Mike and the whole team! Took care of my car and fixed more than I even know needed to be done! Will always buy my Audi’s here!!! More

Treated me so great! Everyone at this dealerahip treated me great. I was in for service and they were so helpful and professional and it was an excellent experiece. I high Everyone at this dealerahip treated me great. I was in for service and they were so helpful and professional and it was an excellent experiece. I highly reccomend this dealership. More