Audi Hoffman Estates - Service Center

Oil change They were very busy but everyone worked hard and quick to make sure everything is seamless. The waiting area is clean and packed with snacks, coffee, They were very busy but everyone worked hard and quick to make sure everything is seamless. The waiting area is clean and packed with snacks, coffee, water, etc. staff is More

Recall I had the pleasure of dealing with Mike Colles he was friendly,informative and a happy fellow. He made you feel that you were his only focus. Thank y I had the pleasure of dealing with Mike Colles he was friendly,informative and a happy fellow. He made you feel that you were his only focus. Thank you More

Consistently excellent service As always, I received the utmost service here. I just needed a headlight replaced and to have them find out why my car was shaking at high speeds. All As always, I received the utmost service here. I just needed a headlight replaced and to have them find out why my car was shaking at high speeds. All work was complete within an hour and I was updated about the progress during that time. I cannot express enough how kind and courteous the staff at Hoffman Estates Audi is. Mike Torelli always remembers who I am and takes such good care of me. I drive an hour to get to this location and it is so worth it. I will not go anywhere else! More

Efficient service department Friendly and efficient service. Mike Torelli is a good representative of Audi Hoffman Estates . I particularly like the video from the service departm Friendly and efficient service. Mike Torelli is a good representative of Audi Hoffman Estates . I particularly like the video from the service department clearly supporting service needed to be provided. More

engine light on We brought the car in for an engine warning light. The service dept. repaired it promptly . They notified us of the completion. When we picked the ca We brought the car in for an engine warning light. The service dept. repaired it promptly . They notified us of the completion. When we picked the car up the work was explained to us in a way we understood. The car had been cleaned and was spotless. More

Excellnt Service for 13 Years Brought my Audi A4 in for regular maintenance/checkup. Dealt with Rick Kelstrom for the first time. He was very pleasant to work with as are all the o Brought my Audi A4 in for regular maintenance/checkup. Dealt with Rick Kelstrom for the first time. He was very pleasant to work with as are all the other service folks. This was my first experience in getting a video from the service department about the inspection done on the car. Very interesting. I have always kept coming back to Hoffman Estates Audi because of their great service! More

Always great service at Audi Hoffman Estates Took my SQ5 in for 35K service, the tech found a leak in the water pump and fixed it immediately. I had no idea it was leaking! Great service! Took my SQ5 in for 35K service, the tech found a leak in the water pump and fixed it immediately. I had no idea it was leaking! Great service! More

SImple Oil Change and multi-point Inspection Well done in a timely manner even without an appointment. Service was top notch and was even sent a brief video while I waited on the progress on my Q Well done in a timely manner even without an appointment. Service was top notch and was even sent a brief video while I waited on the progress on my Q7. The wash and interior clean was excellent. More

Responsive and Helpful service Mike called more than once to check on the my preferences with regard to the 1999 A6. Repair or give up on it and start a lease. Also was helpful in s Mike called more than once to check on the my preferences with regard to the 1999 A6. Repair or give up on it and start a lease. Also was helpful in suggesting that I really did not need a detail as the exterior remained in excellent condition, only driving the car about 2000 miles a year. More

Outstanding service as usual! I had an incident with my right rear wheel and a curb. Took the car into Audi Hoffman Estates the same day. Rick was fantastic, made call Fla to ge I had an incident with my right rear wheel and a curb. Took the car into Audi Hoffman Estates the same day. Rick was fantastic, made call Fla to get the insurance coverage and had the car done and back to me in 24 hours, can’t say enough good things about Rick and Audi Hoffman Estates. More