Audi Hoffman Estates - Service Center

Phil S. First time there for service, was greeted immediately, Ted McConnell was my attendant, very professional and knowledgeable...did not waste any of my t First time there for service, was greeted immediately, Ted McConnell was my attendant, very professional and knowledgeable...did not waste any of my time which I appreciated...the car was ready when promised and cleaned...beautiful facility...will always get my service done there, no question about it. More

Great service by Rick all the time Rick always gives great advice and service. My service was quick and easy..I had a place set up to work so I was productive. Rick always gives great advice and service. My service was quick and easy..I had a place set up to work so I was productive. More

Replace high pressure switch ring and recharge AC system Service on time and completed in a professional manner. Appointment made quickly and routine updates via text messaging. Mike kept me appraised of car Service on time and completed in a professional manner. Appointment made quickly and routine updates via text messaging. Mike kept me appraised of car status throughout. Great job on wash... More

Worth the drive. We make the 70 mile drive to have you folks service our cars. It’s worth the drive as we get a high level of attention and service. Thanks for takin We make the 70 mile drive to have you folks service our cars. It’s worth the drive as we get a high level of attention and service. Thanks for taking care of our Audi’s More

Everyone was great from beginning to end. I always appreciate the friendly people and the great service and updates that are given. Thanks to all. from beginning to end. I always appreciate the friendly people and the great service and updates that are given. Thanks to all. More

Great! I am always pleased with the service at Audi! I was able to bring my car in for an oil change on the day and time I requested. The service was quick I am always pleased with the service at Audi! I was able to bring my car in for an oil change on the day and time I requested. The service was quick and efficient! I thought the service video I received on my vehicle was a great way for Audi to stay innovative! More

Excellent service! Absolutely excellent service and experience as always! I was dropped off at my office and my car was brought back to me when it was finished. I was Absolutely excellent service and experience as always! I was dropped off at my office and my car was brought back to me when it was finished. I was also informed on the progress of the service. I only buy Audi's and Hoffman Estates Audi is the best of the best! Thanks More

Fantastic customer service, speed, and followup. I called and spoke with a Tom I think to schedule my appointment. He was very nice and welcoming. My service person was Rick who did an amazing job. I called and spoke with a Tom I think to schedule my appointment. He was very nice and welcoming. My service person was Rick who did an amazing job. This dealership is top notch. If I buy a new audi or a CPO car they will gain my business sheerly based on my experience with the service department. Thanks again! More

Excellent All my needs were taken care of in a timely fashion and I was given a loaner car for the time for the time of the service. All my needs were taken care of in a timely fashion and I was given a loaner car for the time for the time of the service. More

Thanks for the patience It took multiple chances to set up the service and detailing due to weather and none availability of a loaner, but it was finally accomplished and we It took multiple chances to set up the service and detailing due to weather and none availability of a loaner, but it was finally accomplished and we are pleased. Only issue, when we purchased the vehicle we were told a detailing service would be provided. I assumed the sales folks and the service folks had communicated, but that didn't happen. We were charged for the detailing service, BUT as soon as I called Monday it was cleaned up. More