Audi Hoffman Estates - Service Center

35000 mile maintenance. 7:00 am appointment right on schedule. I was greeted warmly upon my arrival. I received a courtesy vehicle quickly and was on my way. Within two hour 7:00 am appointment right on schedule. I was greeted warmly upon my arrival. I received a courtesy vehicle quickly and was on my way. Within two hours, I received a call from Rich (Service Dept.) notifying me my A6 was ready to picked up. The entire experience was pleasant, including paying the invoice at the cashier. Thank you. More

Good Service Mike as always is very friendly and helpful. Overall good service experience on this trip. will surely be coming back to Mike directly next time aroun Mike as always is very friendly and helpful. Overall good service experience on this trip. will surely be coming back to Mike directly next time around. More

Happy Customer! xxxxxxout to Mike Torelli in the service department! Super helpful in getting new tires placed on my Q5. Make sure to ask for him if you are looking f xxxxxxout to Mike Torelli in the service department! Super helpful in getting new tires placed on my Q5. Make sure to ask for him if you are looking for an excellent experience! More

Great experience as always when dealing with the three individuals at this dealership. I have never had any issues when working with Rick, Mike, or Andy. when dealing with the three individuals at this dealership. I have never had any issues when working with Rick, Mike, or Andy. More

Always a superb experience. I'm always greeted promptly by my service rep and they make sure I get on my way as quickly as possible. When picking up my car they go over the work I'm always greeted promptly by my service rep and they make sure I get on my way as quickly as possible. When picking up my car they go over the work they did that day and make sure to answer all my questions or concerns. I buy and Audi not just because I love the car but also because your staff is so wonderful with me. More

Oil Change and Tire Rotation The services were done in a professional manner. I was pleased that, following the service, the car was washed and the floor mats cleaned. I do want The services were done in a professional manner. I was pleased that, following the service, the car was washed and the floor mats cleaned. I do want to indicate that the cost of the services were more than I have experienced for similar work done on other vehicles I have owned. However, they were exactly what I was told to expect. More

Great Quality work My appointment was right on time and I didn’t have to wait a long time. This shows great on time delivery and great customer services. My appointment was right on time and I didn’t have to wait a long time. This shows great on time delivery and great customer services. More

2 Thumbs up for Service! I recently brought my Audi A4 in for the 25 mile maintenance check. Your Service team, Mike Torelli and especially Dennis Lum, were highly professiona I recently brought my Audi A4 in for the 25 mile maintenance check. Your Service team, Mike Torelli and especially Dennis Lum, were highly professional, knowledgeable and addressed all my questions. The service was completed promptly and the quality of work was outstanding. As always - Thank you, Schaumburg Audi! More

Annual Service Could Not Be Easier Audi of Hoffman Estates has a service department I would consider a partner. They are easy to work with and they add to the overall experience of owni Audi of Hoffman Estates has a service department I would consider a partner. They are easy to work with and they add to the overall experience of owning an Audi. Job well done! More

Excellent, professional, friendly I brought my car in for a recall item. Eric was ready for me when I arrived and took care of me immediately. He created an accurate expectation for wh I brought my car in for a recall item. Eric was ready for me when I arrived and took care of me immediately. He created an accurate expectation for when the work would be finished and what I should expect. When I came in to pick up my car, again he was ready for me with completed paperwork the moment I arrived. He's very pleasant, respectful and professional. Excellent job. More