Audi Hoffman Estates - Service Center

Satisfied I needed my first servicing (10k miles) and I was satisfied. I was able to get an appointment easily; when I arrived they quickly greeted me, told wh I needed my first servicing (10k miles) and I was satisfied. I was able to get an appointment easily; when I arrived they quickly greeted me, told what to expect and asked if I had any questions. Great job. My only complaint, if any is that I missed the sign directing me to the service area so I had to drive around the building.......it was my first time there. More

Re-key remote entry Audi Hoffman-Estates treats you like you are family. Any work we have had done in our 2015 q7 has been completed to our satisfaction. We only go here Audi Hoffman-Estates treats you like you are family. Any work we have had done in our 2015 q7 has been completed to our satisfaction. We only go here to have our Audi serviced. More

No surprises I made the appointment And requested a loaner which was provided, pleasant experience. I questioned occasional brake squeak and was tod it happens in I made the appointment And requested a loaner which was provided, pleasant experience. I questioned occasional brake squeak and was tod it happens in the cold weather but they would check it to make sure I was happy More

Very satisfied VIP VIP because that is how I was treated. From the beginning to end top notch service. ted explained everything in detail and even suggested fixing minor VIP because that is how I was treated. From the beginning to end top notch service. ted explained everything in detail and even suggested fixing minor door dings I didn’t know where covered. More

Heater recall Service group is casual but professional. Recalls are necessary some times and I understand. But driving away with a new resolved issue and a clean Service group is casual but professional. Recalls are necessary some times and I understand. But driving away with a new resolved issue and a clean car eases the need for the recall. More

Very professional and was done quickly. Performed factory recall. Is the best service station in the area, run very efficiently. Rick Kelstrom is very knowledgeable and passionate in the wo Performed factory recall. Is the best service station in the area, run very efficiently. Rick Kelstrom is very knowledgeable and passionate in the work he do. More

Great Service, Timely Work, Done Right the First Time I brought my A7 in for warranty work and it was done quickly, efficiently, correctly, with no issues. I always take my Audi's to Audi Hoffman Estates I brought my A7 in for warranty work and it was done quickly, efficiently, correctly, with no issues. I always take my Audi's to Audi Hoffman Estates as they do a great job. More

Scheduled service what can i say, well over a decade at this dealership and several cars later, just another flawless experience as we have been used to! what can i say, well over a decade at this dealership and several cars later, just another flawless experience as we have been used to! More

35K Service Great Loaner and fast service. Got to service center just before 11AM, dropped off my car, went to lunch and my car was ready in about 15 minutes afte Great Loaner and fast service. Got to service center just before 11AM, dropped off my car, went to lunch and my car was ready in about 15 minutes after my return. More

Great service; excellent explaination I care in with a car out of warrantee, and was worried about the source of the problem and the dealer clearly explained the problem and solution. I care in with a car out of warrantee, and was worried about the source of the problem and the dealer clearly explained the problem and solution. More