Audi Hoffman Estates - Service Center

Airbag replacement Rick K was great, from the welcome I received when I pulled in, keeping me informed re: the replacement progress, to delivering the car when finished. Rick K was great, from the welcome I received when I pulled in, keeping me informed re: the replacement progress, to delivering the car when finished. More

VERY friendly professional staff and service ! Great communication. Will return next year to purchase a new Audi Q3. Or maybe Allroad. Looking for smaller SUV than Q5. Great communication. Will return next year to purchase a new Audi Q3. Or maybe Allroad. Looking for smaller SUV than Q5. More

Good Service Good service. On time and helpful. I was able to get in the shop in less than 24 hours and they did a full safety check and handled a recall I was una Good service. On time and helpful. I was able to get in the shop in less than 24 hours and they did a full safety check and handled a recall I was unaware of. More

Great customer service.. Awesome customer service..always helpful and honest. Called once the work was done and went over what work was completed without me asking. Rick is Awesome customer service..always helpful and honest. Called once the work was done and went over what work was completed without me asking. Rick is always helpful and goes above and beyond. More

Excellent Eric Defort very professional, service minded tech --- pleasure to work with. Follows up, communicates/advises customer in a very timely manner. Repre Eric Defort very professional, service minded tech --- pleasure to work with. Follows up, communicates/advises customer in a very timely manner. Represents dealership very well. More

Concise execution Very concise and effective execution of my requests with a totally professional individual. Very thorough follow up of additional requests and friend Very concise and effective execution of my requests with a totally professional individual. Very thorough follow up of additional requests and friendly service from start to completion of the service. More

Super Service Always have had a very good experience with Audi Hoffman Estates. In the past I have used their valet service for pick up and delivery, but this time Always have had a very good experience with Audi Hoffman Estates. In the past I have used their valet service for pick up and delivery, but this time I chose to take it in myself and meet the service team. The waiting area is very comfortable and the personnel very friendly. More

Professional and Efficient Making an appointment was easy. The vehicle was ready as expected (am) and all of the service was done as indicated. Pick up was easy also. Making an appointment was easy. The vehicle was ready as expected (am) and all of the service was done as indicated. Pick up was easy also. More

Regular Maintenance I go to this dealership for service on my 11 year old A6 because they are friendly, service is dependable, reasonable, and honest. I recommend this se I go to this dealership for service on my 11 year old A6 because they are friendly, service is dependable, reasonable, and honest. I recommend this service department to everyone. More

Great, efficient, friendly 35000 mile service performed on recently purchased pre-driven 2012 Audi A6. Ted was very friendly and knowledgeable and took time to describe in deta 35000 mile service performed on recently purchased pre-driven 2012 Audi A6. Ted was very friendly and knowledgeable and took time to describe in detail work performed. More