Audi Hoffman Estates - Service Center

Good Service The service and customer service was excellent. The loaner provided was clean and pick up and drop off was on time. I will recommend the service locat The service and customer service was excellent. The loaner provided was clean and pick up and drop off was on time. I will recommend the service location. More

Made me feel safe Ted was wonderful with making sure I new what was going on with my car. When the service originally done was messed up a little he got me in as soon Ted was wonderful with making sure I new what was going on with my car. When the service originally done was messed up a little he got me in as soon as the parts came in and made sure was provided with a car to use when they did the work. Very polite and explained and even answered questions after I left the dealer. More

Great Job!! Always professional and courteous!! Very thorough and great follow up!! From Service personnel to service staff and cashier, all are helpful!! Always Always professional and courteous!! Very thorough and great follow up!! From Service personnel to service staff and cashier, all are helpful!! Always a great experience!! More

Always professional The service department staff is always professional and treats the each customer as an individual and not just a number. The service advisors listen The service department staff is always professional and treats the each customer as an individual and not just a number. The service advisors listen to you,and make sure they understand your problem. They try to explain to you what they will be doing, ask how they can get in touch with, and never over promise a time when the car will be done. They meet and exceed my expectaions each time. More

Great service experience! Eric provided an excellent service experience. He was very professional and knowledgeable about my vehicle provided good information and suggestions. Eric provided an excellent service experience. He was very professional and knowledgeable about my vehicle provided good information and suggestions. I was taken immediately for my appointment although the service center was busy. Service was performed as described and delivered on time. Eric provided good and thorough communication throughout the process. More

Great and professional Eric was professional and timely, as always. He does a wonderful job everytime i am in there. I would reccommend Eric to anyone who owns an Audi. Than Eric was professional and timely, as always. He does a wonderful job everytime i am in there. I would reccommend Eric to anyone who owns an Audi. Thank you More

great personalized treatment you are greeted graciously and taken care of with efficiency and knowledge. care was taken to see that my wait time was.at a minimum. you are greeted graciously and taken care of with efficiency and knowledge. care was taken to see that my wait time was.at a minimum. More

PERFECT! This was my first time going to Audi of Hoffman. Beyond excellent experience. Ted McConnell provided was excellent at explaining everything and provid This was my first time going to Audi of Hoffman. Beyond excellent experience. Ted McConnell provided was excellent at explaining everything and provided me with a loaner. A + experience! More

Delivered as Promised Audi took my car in for service on the same day that I called. They completed the work in one hour as promised and delivered my car repaired and fres Audi took my car in for service on the same day that I called. They completed the work in one hour as promised and delivered my car repaired and freshly washed. More

Saved my car after someone put gas in my diesel car! So appreciative that these guys were able to correct the damage without having to do a major replacement of the entire fuel system! Truly a pleasure - So appreciative that these guys were able to correct the damage without having to do a major replacement of the entire fuel system! Truly a pleasure -- as always -- to work with the service team at Audi Hoffman Estates. More