Audi Hoffman Estates - Service Center

My experience at Hoffman Estates Audi was fantastic. Eric met me as I drove into the service area and immediately discussed the issues I was having with my A4. He was very professional while explaining Eric met me as I drove into the service area and immediately discussed the issues I was having with my A4. He was very professional while explaining the diagnosis process....and quick to get me off to work in a courtesy car. Eric called me as soon as the problem was discovered and told me they were going to drive the car to make sure the issue was fixed. I picked up my car and it has never driven better! Thanks Eric and Audi of Hoffman Estates! More

Eric took great care of my R8 and my TT/RS. Fast and easy, in and out in less than ten minutes. Loaner car was ready when I arrived and it was a new A5 !! easy, in and out in less than ten minutes. Loaner car was ready when I arrived and it was a new A5 !! More

The staff Is friendly and prompt. The service performed on my vehicle exceeded my expectations. The new facility is beautiful and comfortable. I appreciated the use of a vehicle while my car was being repa on my vehicle exceeded my expectations. The new facility is beautiful and comfortable. I appreciated the use of a vehicle while my car was being repaired. More

I have always had a positive experience when dealing with Audi Hoffman Estates service department. I would highly recommend using them and will continue to have my Q7 serviced there. Audi Hoffman Estates service department. I would highly recommend using them and will continue to have my Q7 serviced there. More

I purchased my A6 from this dealership and I get my car serviced here. The car itself is fantastic, and the staff here are professional and courteous. serviced here. The car itself is fantastic, and the staff here are professional and courteous. More

I was in the area of the dealership and stopped in to get something fixed on my Audi without an appointment. The problem was fixed in a relatively short time to my complete satisfaction. They even washed my something fixed on my Audi without an appointment. The problem was fixed in a relatively short time to my complete satisfaction. They even washed my car. I highly recommend this dealership and their personnel. More

Appointment was scheduled according to my own needs. Appointment was scheduled according to my own needs. Consultant was friendly, knowledgable and concerned with my situation. I felt like my interests Appointment was scheduled according to my own needs. Consultant was friendly, knowledgable and concerned with my situation. I felt like my interests were important to the consultant and he tried to honor them to the utmost. When I left, I felt like I had made a new friend. I will call on him for my future service appointments. More

Audi Hoffman Estates is GREAT! The service department is very good. They are very friendly, knowledgable, the charges are fair and they do it right the first time. They will provide a service loaner if you very good. They are very friendly, knowledgable, the charges are fair and they do it right the first time. They will provide a service loaner if you need one or you can just browse at all the great Audi's if you choose to wait for your car to be serviced. The dealership is brand new and is a wonderful place to spend some time. I would highly recommend Audi Hoffman Estates as a place to buy your next Audi or to have your Audi serviced. Over the years I have had great experiences with many of the fine people at the dealership. Try them - You won't be disappointed. More

A great experience starts when you drive into the service bay. There is plenty of room for 10-15 cars and the car jostler meets you and directs you to the service representative that will take care of you a bay. There is plenty of room for 10-15 cars and the car jostler meets you and directs you to the service representative that will take care of you and car. There are plenty of SR's so waiting time is short. Courtesy follows you through the entire experience. The waiting room is large and comfortable with Wi-Fi. The prices for service are competitive and fair. I never thought I was being taken advantage of . More

This was not my first visit here....come to expect it.....Excellent experience...first class service in every way! Luke & Team did a great job! it.....Excellent experience...first class service in every way! Luke & Team did a great job! More