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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews
Call Service Center (847) 843-9900

3,924 Reviews of Audi Hoffman Estates - Service Center

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March 25, 2024

Very accurate, explanatory and to the point. Your establishment is very accommodating and your team members professional and knowledgeable More

by Scorpio220
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Mar 25, 2024 -

Scorpio220 responded

Excellent and very professional service . The advisors extremely knowledgeable and to the point. Very polite and attentive. Extremely pleased and highly recommended!

Mar 26, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Mikaela and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 25, 2024

Customer satisfaction came first. You worked until you got it resolved. Problem with faulty sensors finally resolved. More

by galowich.gordon
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Jul 06, 2024 -

Audi Hoffman Estates responded

Thank you, Gordon, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

March 24, 2024

Very friendly and courteous. Very knowledgeable, looking out for the customers best interest. You can see that the team is focused on customer service More

by BARNEY.PULLAM
Recommend Dealer
Yes
Employees Worked With
Patrick
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Mar 25, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, Barney, and for taking the time to leave us this wonderful feedback!

March 24, 2024

It was a beyond Great experience! I would ??% do business there again and I'll refer anyone looking for a new or used vehicle to Audi of Hoffman Estates. More

by Rfreese31
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
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Mar 25, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 24, 2024

Had tires fills and car wash Not sure inside was supposed to be vacuum. It wasn't More

by SUBARUSUE55
Recommend Dealer
Yes
Employees Worked With
Porter
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Mar 25, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 23, 2024

Excellent Happy with the service and overall experience, no complaints! Good job fixing the problem! More

by Arindam
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 24, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 23, 2024

All Audi sales personal are very professional but Pat was extremely friendly, courteous, kept me well informed about the time and details. More

by healing1456
Recommend Dealer
Yes
Employees Worked With
Pat Mallone
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Mar 24, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pat met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

March 22, 2024

Tim provide good information and suggested multiple options that I could consider. Informative discussion and knowledgeable staff More

by dennik16
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 24, 2024 -

Audi Hoffman Estates responded

We are very happy to hear that Tim provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 21, 2024

Friendly, prompt and thoughtful! Overall a great experience! Tim always looks out for my car and is thorough, prompt and friendly. More

by RICHARDLABIB
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 21, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates, Richard. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 20, 2024

They're always honest and upfront with repairs, they do the best work out of any dealership I've been to. I am a repeat customer because of the service I get at this dealership. More

by dchung
Recommend Dealer
Yes
Employees Worked With
Dennis lumb
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Mar 20, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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