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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews
Call Service Center (847) 843-9900

3,924 Reviews of Audi Hoffman Estates - Service Center

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March 19, 2024

Great service and good work on the car! Always a top notch experience! Love Kilo the dog! More

by sharon.poczatek
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jul 08, 2024 -

Audi Hoffman Estates responded

Hi Sharon: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

March 18, 2024

I dropped the car off and everything was worked on Then I picked it up More

by hoth1962
Recommend Dealer
Yes
Report | Print
Mar 19, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

March 16, 2024

Tim was very pleasant to work with. The vehicle was done efficiently, washed and put right outside the door for me. Great experience! Felt like red carpet treatment! More

by Jent14
Recommend Dealer
Yes
Employees Worked With
Tim M
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Mar 17, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

March 16, 2024

Tim Machonga my service rep goes “above and beyond” for me to investigate my issues. I always appreciate how great everyone at Audi Hoffman Estates is….. including the Greeter Malinute Dog Kylo More

by 5th Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Mar 17, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tim and our team, and we look forward to working with you again.

March 13, 2024

Patrick kept me apprised of the work being done on my car and when it would be finished. I liked his dog! More

by JANISLJ847
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jul 06, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Patrick here at Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 13, 2024

Treated with courtesy and respect. Michaela was friendly and welcoming. Kept me updated. Michaela was very professional More

by Paulette
Recommend Dealer
Yes
Employees Worked With
Michaela
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Mar 13, 2024 -

Audi Hoffman Estates responded

Paulette, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michaela met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

March 13, 2024

Super friendly, explained everything accurately. Service was performed in a timely manner. Everyone I encountered at the dealership was very courteous. More

by M.MARKASE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
Report | Print
Mar 14, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 11, 2024

Quick and efficient. The video and the follow up quote was great. Customer service was also amazing. The dealer didn't have a part that was needed for my check engine so More

by AUGUSTYNSKA.KLAUDIA
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
March 10, 2024

Excellent! !! Great service, really cares about customers Very fast competition of the repair work Ok More

by MIRABELLAFAMILY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick M
Report | Print
Mar 10, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 09, 2024

Always great service. Very satisfied. Bought my car in for a check and was told everything was fine. No charge. Quick response. More

by attorneyjtg
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Mar 10, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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