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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews
Call Service Center (847) 843-9900

3,924 Reviews of Audi Hoffman Estates - Service Center

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March 09, 2024

Timely, good follow-up and kind ! They do a good job detailing the work down More

by audi
Recommend Dealer
Yes
Employees Worked With
The female going and Tim picking up
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Mar 09, 2024 -

audi responded

They are timely and honest with discussing the work done on the car

Mar 10, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

March 08, 2024

Every time I am service my car at Audi of Hoffman Estates I am reminded of just how happy that I bought my car from them More

by GLFTIME
Recommend Dealer
Yes
Employees Worked With
Forgot her name
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Mar 08, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

March 07, 2024

Very professional, always a great experience Excellent follow up by Tim and the entire team More

by TDUNBAR1
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 07, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 06, 2024

Customer service was good. Took a few weeks to wait for my service appointment to wait for the loaner vehicle. More

by Julia25
Recommend Dealer
Yes
Employees Worked With
Michaela Vann, Tim MACHONGA
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Mar 06, 2024 -

Audi Hoffman Estates responded

Julia, Thank you so much for your excellent review! We are so glad that Michaela and Tim had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

March 06, 2024

Excellent customer service - Excellent customer service - car was in and out for service and recall - loaner process was seamless More

by MARTINS72
Recommend Dealer
Yes
Employees Worked With
McKayla
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Mar 06, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. McKayla and our team appreciate your business and hope to see you again soon!

March 05, 2024

Great The experience was great quick and courteous, Thanks for all the good work excellent More

by rajmed2000
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don't remember I think Patrick
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Mar 05, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

March 05, 2024

They did a good job with the repair of my car, and they completed the work quickly after the car was towed into the dealership following a full tank of gas that contained significant water. Many thanks! More

by patrickmitten92
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Idk. The CSR was a young, pretty woman that Wes very helpful.
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Mar 05, 2024 -

Audi Hoffman Estates responded

Thank you, Patrick, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 05, 2024

Tim was very helpful and always responsive to my concerns. I would absolutely recommend getting your car serviced at this Audi dealership! More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 05, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Rochelle, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

March 04, 2024

Patrick Malone was extremely helpful, professional and kept me informed of all the work being done on our car. More

by Steven Svec
Recommend Dealer
Yes
Employees Worked With
Patrick Malone
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Mar 05, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words for Patrick, and for taking the time to leave us this wonderful feedback!

March 03, 2024

Excellent Tim and Brandon did a great job getting everything I wanted taken care of in a timely fashion. Always providing me with excellent service More

by JCAIRO2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Mar 03, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim and Brandon met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

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