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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews
Call Service Center (847) 843-9900

3,924 Reviews of Audi Hoffman Estates - Service Center

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March 02, 2024

Tim was awesome! Very professional, and great to deal with. Highly recommend Tim and the entire staff at Audi Hoffman Estates. More

by KJIGALOV
Recommend Dealer
Yes
Employees Worked With
Tim
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Mar 02, 2024 -

Audi Hoffman Estates responded

We are very happy to hear that Tim provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2024

The staff was very professional and was very helpful. I would use them again. The More

by Ron Scott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 02, 2024 -

Audi Hoffman Estates responded

Thank you, Ron, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2024

Timely, courteous service in a comfortable atmosphere. Pat was very pleasant and helpful. My dealership of choice. More

by EKCLYMER
Recommend Dealer
Yes
Employees Worked With
Pat Malone
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Mar 02, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pat met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

March 02, 2024

Patrick was courteous and friendly. He arranged the service and loaner quickly. My car was available for pick up in a few hours and Patrick called to tell me when it was ready. More

by Brigg Johnston
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
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Mar 02, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Patrick here at Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

March 02, 2024

The Q7 is handling better. It's a mystery why our problem couldn't be duplicated or experienced by other drivers, but Andy is really nice and recommended they do some things to More

by ROMAN FAM.
Recommend Dealer
Yes
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Mar 02, 2024 -

Audi Hoffman Estates responded

Thank you so much for your review! We are so glad that Andy had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

March 01, 2024

Very pleased in every aspect. Andy, Patrick and also Mikaela, were very accommodating and very knowledgeable to every question that I had regarding the car. Your Service Departmen More

by Scorpio220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Patrick, Mikaela
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Mar 01, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

March 01, 2024

Pat is a valuable asset to this dealership! Top notch customer service! Honest and straightforward, highly recommend. More

by Mike.knabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat, Service
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Mar 02, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pat met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

Everything was done efficiently and professionally. A good experience all around. I was very pleased. More

by Jlthomas508
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Feb 29, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Mikaela and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 29, 2024

Got a flat tire and needed it worked on ASAP. Audi arranged the tow and the dealership changed the tire and got me back on the road. More

by TOM@MOTOROILINC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 01, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

February 29, 2024

Great experience. They listened to the issues with my car and were very thorough in their analysis. Ultimately they didn't find the issue I was having, but am confid More

by csexner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Anthony Buchanan
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Feb 29, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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