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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews

3,924 Reviews of Audi Hoffman Estates - Service Center

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February 06, 2024

I dropped the car for 3 recalls and light for a service due on the dash. I refused the service since they were about to charge me about $500 for a cabin filter and ...not sure what else. I got a loaner tha More

by Another Customer
Recommend Dealer
Yes
Feb 06, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2024

Your sales person Iman P. Is awesome! He works hard to satisfy customers He is an excellent person More

by SAHMED23
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 05, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Iman was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2024

It was a good experience Everyone was kind and polite and professional overall good experience More

by DNICSMAIL
Recommend Dealer
Yes
Employees Worked With
Pat Malone
Feb 05, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2024

Was very polite, and was accommodating to provide me with a loaner car since the dealership had to keep my car for about four days. More

by JQ1976
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 05, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

February 02, 2024

High quality personal service I trust Anthony with my car as he has been serving my car/s for years. He is always so thorough and professional More

by TERRIO1971
Recommend Dealer
Yes
Employees Worked With
Anthony McGrath
Feb 02, 2024 -

Audi Hoffman Estates responded

We are very happy to hear that Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 02, 2024

Always great my 5th Audi Always easy to get service and staff has been professional and efficient More

by Rick1954
Recommend Dealer
Yes
Employees Worked With
Iman and idk
Feb 02, 2024 -

Audi Hoffman Estates responded

Thank you so much for your excellent review, Rick! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

January 30, 2024

Got in to the service center and was greeted promptly by Pat. He took care of me today and assisted with all my needs. Did a great job. More

by gderango1613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat in service
Jan 30, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 30, 2024

Everyone very professional & friendly. Patrick had hunch what noise was before mechanic checked it out, & he was spot on. More

by LDADE1
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
Jan 30, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

January 30, 2024

I was in for low tire pressure and it was quick and got a courtesy car wash and excellent service More

by LAMB2966
Recommend Dealer
Yes
Jan 31, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 30, 2024

We have had terrible experiences so far with this dealership, so for the first time in our experience, the service employees were polite and helpful. The process was also quick. More

by nhinds97
Recommend Dealer
Yes
Jan 31, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

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