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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews

3,924 Reviews of Audi Hoffman Estates - Service Center

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January 27, 2024

Called for help on the highway Was offer towing Drove to dealership Had to leave vehicle for diagnostic Was offered a ride to a rental No loaner was available I called the next day to inquire on readiness a More

by toubibfritz
Recommend Dealer
Yes
Jan 27, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team.

January 27, 2024

Very good Very nice services Nice service and very nice people working there I forgot the person name but he was very nice man he did very nice job More

by karp16
Recommend Dealer
Yes
Jan 29, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 27, 2024

pleasant , no hassle I will be back to complete service later see you later More

by TOR5714911
Recommend Dealer
Yes
Employees Worked With
Tim M. and others
Jan 29, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 27, 2024

Engine light I came to check my check engine light And the epc light And they sound in my car More

by Carlos1901cr
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 29, 2024 -

Audi Hoffman Estates responded

Thanks, Carlos, for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 26, 2024

Ok. It was fine and appreciated the loaner car. Even though cold I wish I would have received a car wash. More

by Gjstauber
Recommend Dealer
Yes
Jan 27, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 26, 2024

Awesome. No This service department is wonderful. Comfy chairs, very nice service writers. I had the new guy and Tim. Both excellent!! More

by JOZWIAKTOM
Recommend Dealer
Yes
Employees Worked With
New guy
Jan 26, 2024 -

JOZWIAKTOM responded

Eddie is awesome too!!

Jan 27, 2024 -

Audi Hoffman Estates responded

Thank you so much, Tom, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

January 25, 2024

We don't know who did the work. Spell check acted up. We're in and out in 1 hour or less More

by DANIELTAN55
Recommend Dealer
Yes
Employees Worked With
Do
Jan 27, 2024 -

Audi Hoffman Estates responded

Thank you, Daniel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

January 24, 2024

Helpful and friendly staff. Have communicated well regarding my car service . That is it More

by toddcap3
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 25, 2024 -

Audi Hoffman Estates responded

Todd, Thank you for your business and this review. We're happy to hear Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 24, 2024

Had a blowout on my rear tire and pulled it into the service department. She greeted me quickly and had me back on the road as quickly as I could have hoped for More

by MIKEMACEDON
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
Jan 25, 2024 -

Audi Hoffman Estates responded

Mike, Thank you for taking the time to share your thoughts on working with Mikaela and our team. We're glad to hear we delivered such a great service experience!

January 24, 2024

Great! ! Great, clean, friendly, efficient, washed my car. Had a free cup of coffee and got to see my friend Kylo. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Mikaela
Jan 25, 2024 -

Audi Hoffman Estates responded

Sandy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. I'm sure Kylo was just as happy to see you too.

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