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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews
Call Service Center (847) 843-9900

3,924 Reviews of Audi Hoffman Estates - Service Center

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January 14, 2024

Good fast service and gave me an office to work while I waited for my car. More

by gotgame724
Recommend Dealer
Yes
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Jan 15, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2024

Very professional. Anthony was courteous, informative and attentive during my service call. He was great More

by SWINNIKE
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jan 15, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Anthony here at Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 14, 2024

Professionals I did bring my car with the alternator problem. They fixed that next day More

by SLAVIK88001
Recommend Dealer
Yes
Employees Worked With
TED MCCONNELL
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Jan 15, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 14, 2024

Every thing went as expected. A video explained what the mechanic had done. Thank you More

by JONATHAN.LEONARD
Recommend Dealer
Yes
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Jan 15, 2024 -

Audi Hoffman Estates responded

Jonathan, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

January 14, 2024

Friendly and thorough I had an oil change and inspection that was done to plan More

by JSOUTH134
Recommend Dealer
Yes
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Jan 15, 2024 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 14, 2024

Friendly, welcoming and easy to work with. Friendly, welcoming and easy to work with. Friendly, welcoming and easy to work with. More

by SUSAN.POULLETTE
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Jan 15, 2024 -

Audi Hoffman Estates responded

Susan, Thank you for taking the time to share your thoughts on working with Tim and our team. We're glad to hear we delivered such a great experience!

January 13, 2024

Service advisor was professional, helpful and very good. No No no no no no no no no no more More

by ClemsonGuy
Recommend Dealer
Yes
Employees Worked With
Tim was my service advisor
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Jan 14, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

January 13, 2024

Very prompt, courteous and explained everything Nice waiting room and refreshments. I will come back again More

by KARENBUZEK
Recommend Dealer
Yes
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Jan 14, 2024 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Karen, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

January 13, 2024

My car broke down after having its water pump replaced by another mechanic. I had it towed to your dealership and you fixed it under an extended warranty free of charge More

by glo1257
Recommend Dealer
Yes
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Jan 14, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 13, 2024

Oil change got done in a timely manner, Audi staff did an excellent job at giving me updates and notifying me when my car was ready to pick up. More

by Jane M
Recommend Dealer
Yes
Employees Worked With
Dennis Lumb
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Jan 14, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, Jane, and for taking the time to leave us this wonderful feedback!

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