Audi Hoffman Estates - Service Center

He refused to work on my car. He tried to convince me that the issue with my car is normal. Simply not true. They acknowledged that I had an issue and attempted to fix it. After w He tried to convince me that the issue with my car is normal. Simply not true. They acknowledged that I had an issue and attempted to fix it. After working on my car (changed the blow motor) the car was still making the same noise. I told them right away and was refused service to fix it More

Excellent service from the moment I pulled into the service bay. Someone met me at my car. Escorted me to a service person who highlighted what they would work on. I received a video of the work and a service bay. Someone met me at my car. Escorted me to a service person who highlighted what they would work on. I received a video of the work and a call when complete. Excellent More

Service performed promptly and expertly with no issues. Waiting area comfortable and clean making for a nice experience. Waiting area comfortable and clean making for a nice experience. More

The service department was very well staffed. From meeting me at my car when I pulled in to the next person meeting me at the door to work with me on what they were working on. The service depa From meeting me at my car when I pulled in to the next person meeting me at the door to work with me on what they were working on. The service department was comfortable wand welcoming. When I picked up my car the following morning at the department opening, the same level of staff was available. Great experience. More

Service as expected in an acceptable amount of time! Getting my Audi serviced here is always smooth. Thanks again. Getting my Audi serviced here is always smooth. Thanks again. More

Very polite people and prompt service. Offices are clean and my vehicle gets washed every time. Offices are clean and my vehicle gets washed every time. More

This service was handled seamlessly and thoroughly. My vehicle was completed ahead of schedule. Complete ! My vehicle was completed ahead of schedule. Complete ! More

Quality service from end to end. Appreciate the live videos that document the repair process from the service technician. Great communication from the service associate as well. Appreciate the live videos that document the repair process from the service technician. Great communication from the service associate as well. More

I would have no issue bringing my Audi back at any time. The service was top notch. The service was top notch. More

It was efficient and excellent service. Having a big dog walking around is unexpected fun part. Having a big dog walking around is unexpected fun part. More