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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,857 Reviews
Call Service Center (847) 843-9900

3,857 Reviews of Audi Hoffman Estates - Service Center

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April 06, 2023

Always courteous and professional at Audi Hoffman Estates. Thank you for the service. I’ll be back! More

by Cortez R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Apr 07, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

April 06, 2023

I was in for my annual maintenance (2y/20k) and was in/out with fast/great service. This dealership is top notch! More

by Ryan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service staff!
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Apr 07, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 05, 2023

I had to call to see if parts needed were in as I was surprised I didn’t receive a call. Also the contact indicated the car would be washed and vacuumed. It was not More

by Takj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michela (set up appt)?
Report | Print
Apr 06, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We appreciate your business and hope to see you again!

April 04, 2023

Mikaela and your team are amazing! So kind and so professional! Love Audi Hoffman Estates! More

by banker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
Report | Print
Apr 05, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2023

Very friendly and informative Feedback Information was thorough and explained in detail. Easy check in process More

by Rjaskot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
Report | Print
Apr 03, 2023 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

April 01, 2023

The young lady who helped me today was very professional which made everything run smoothly. Outstanding employee. More

by FLATROLOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaysia
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Apr 02, 2023 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

March 31, 2023

Friendly people excellent service clean environment great work exceeds service expectations provides what is needed More

by KATHY.COLELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees
Report | Print
Apr 02, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Kathy, and don't hesitate to let us know if we can be of further assistance.

March 25, 2023

Todd and crew were prompt and courteous. My loaner was there and a sedan as I requested. Very happy with the team. More

by AuntieK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Mar 27, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. Todd and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

March 25, 2023

They did a great job on my recall although there were a few glitches with getting the part. It was important to have a loner. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 27, 2023 -

Audi Hoffman Estates responded

Tom, Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Mar 27, 2023 -

Tom responded

you are welcome

March 23, 2023

Tim M always takes great care of my car…. Highly recommend going to this dealer More

by 5th Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Mar 24, 2023 -

Audi Hoffman Estates responded

Thank you for your business. We appreciate you taking the time to leave us this five-star review. We're happy to hear that Tim is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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