Audi Hoffman Estates - Service Center

Timely, consistent, and reliable service. I like the video report so I have a better sense of how things look. I like the video report so I have a better sense of how things look. More

The owner Brian helped me with a very unpleasant situation with my car. I was without my car for 65 days due to parts issue. Brian helped rectify the situation and I am happy with the solution. situation with my car. I was without my car for 65 days due to parts issue. Brian helped rectify the situation and I am happy with the solution. More

Easy oil change appointment. Was in and out in about an hour and was even able to get some work done with the free wi-do. Was in and out in about an hour and was even able to get some work done with the free wi-do. More

The dealership is very clean. Customer service is always fantastic, I even enjoy the huge dog that walks the place.Tim helped me he was awesome I’d give him a 10 star rating, he w Customer service is always fantastic, I even enjoy the huge dog that walks the place.Tim helped me he was awesome I’d give him a 10 star rating, he was very concerned about my vehicle and he gave me great insight on the next steps to get it healthy again.Overall a great place to get serviced.😀 More

They did a very nice job with helping assess the situation regarding my tires and helping me get it resolved. situation regarding my tires and helping me get it resolved. More

The wait was much longer than I was told the appointment would take. 1-1.5 hours is what I had planned for. I was there for 2+ hours. The dogs that were wandering around made it more bearable. Offering loan would take. 1-1.5 hours is what I had planned for. I was there for 2+ hours. The dogs that were wandering around made it more bearable. Offering loaner cars would have been appreciated. More

No wait time, efficient service, took care of my problem, service rep Mark was courteous, asked if I need car wash also, service rep Mark was courteous, asked if I need car wash also, More

Great service , smart advisers explain work to be done , follow up on work done , clean facility follow up on work done , clean facility More

Best dealership I have dealt so far. I have to drive 25 miles to service my car but it is worth it compared to my local Audi dealership I have to drive 25 miles to service my car but it is worth it compared to my local Audi dealership More

Best dealership to work with. The service department Is excellent. Definitely recommend this dealership to all my Audi friends. The service department Is excellent. Definitely recommend this dealership to all my Audi friends. More