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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,921 Reviews
Call Service Center (847) 843-9900

3,921 Reviews of Audi Hoffman Estates - Service Center

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May 08, 2023

This service was handled seamlessly and thoroughly. My vehicle was completed ahead of schedule. Complete ! More

by Bill O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
May 09, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, Bill, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2023

Quality service from end to end. Appreciate the live videos that document the repair process from the service technician. Great communication from the service associate as well. More

by D.DORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
May 07, 2023 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2023

I would have no issue bringing my Audi back at any time. The service was top notch. More

by RWB
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
Report | Print
May 05, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 03, 2023

It was efficient and excellent service. Having a big dog walking around is unexpected fun part. More

by Tailshape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikera
Report | Print
May 03, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your experience with Audi Hoffman Estates. Mikera and our team appreciate your business and hope to see you again soon!

May 03, 2023

Had a good experience at the Audi dealership, Service advisor did a wonderful job and so did the tech More

by MATT_MOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 03, 2023 -

Audi Hoffman Estates responded

Matt, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Isabela delivered such a great experience!

May 02, 2023

Tim and Andy in service always makes my experience great. I also love the Dealer Husky To great me More

by 5th Audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga and andy Emberton Mgr
Report | Print
May 02, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

May 02, 2023

Very quick and efficient. The team was very thorough with the key programming process and inspection More

by SUANY.LARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Machonga
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May 02, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 27, 2023

As always never disappointed ,, Very good service. I highly recommend it. I'll be back soon 😄 More

by leesyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted ,,Service department
Report | Print
Apr 28, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2023

I was well informed about everything going on with my vehicle. From the time i came in to the time I picked up my vehicle. Even though my Audi a4 avant is 15 years old it was treated as though it was ne More

by Sicmopar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan , mikaela
Report | Print
Apr 25, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2023

Everyone was very friendly. The service was fast and efficient. I’m pleased with the service provided. More

by KLIZAK06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name.
Report | Print
Apr 25, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

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