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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,861 Reviews
Call Service Center (847) 843-9900

3,861 Reviews of Audi Hoffman Estates - Service Center

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January 28, 2023

Easy to schedule and rides back and forth very efficient. Ted was very informative and helpful More

by Tove car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted service dept
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January 28, 2023

Good service, professional, efficient, it’s great to get a video about your car diagnostics More

by ALEX.KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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January 21, 2023

This was my first service for my SUV. They welcomed me right away, completely explained what they were doing and even sent me a link to the video to the inspection. Thank you for the thor More

by JULIESCHULD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot my service advisor’s name.
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January 21, 2023

Easy scheduling, great installations (love they have a dog greeting customers), fast service and professional team. Highly recommend. More

by klein.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hauser
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January 20, 2023

The Service Advisor, Ted McConnell, is a real professional, that I have dealt with for many years. He keeps me well informed and gives good counsel on any issues that arise. More

by benunnerstall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Service Advisor
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January 20, 2023

I have always found Audi Hoffman Estates to be efficient, courteous, fair and attentive with my S6. Better than I've experienced at other dealerships, regardless of brand. More

by rcarlini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Jan 20, 2023 -

rcarlini responded

Great job and thank you

January 18, 2023

Tim and the team provided excellent service replacing a damaged tire and completing the 40,000 mile maintenance on my Audi A4. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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January 18, 2023

Very good service, they quoted me a time for how long it would take, and finished way faster so i recieved my car earlier More

by DANIEL05924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
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January 14, 2023

Mikaela and Nicolette were extremely helpful. They couldn’t have been more helpful. My problem was taken care of thanks to them. More

by Alanancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall, Nicolette Grivas
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January 12, 2023

Mark Hauser was very professional, answered my questions and called when he said he would. I always appreciate good communication and both the technician and Mark were wonderful. More

by LDBeck513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hauser, Tyler Schutt
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